Cleaning lady

Deadline is 23rd March and the expected start date is in May. The British Embassy Vienna is part of a network, representing British political interests overseas. We are currently looking for a skilled and confident Residence Service & Housekeeping Assistant to work within the team at the British Ambassadors Residence in Vienna. The working language is English. There will be additional duties as required during evenings and weekends, such as greeting overnight guests and providing service in accordance with the needs of Residence operations. Events: All aspects of food & beverage service delivery to a consistently high (5) standard, under the supervision of the Residence Manager and Chef. Understand and help deliver the full preparation of events, overseeing event set-ups, silver polishing, table decorations, and delivering service at a full range of events (breakfasts, lunches, afternoon teas, dinners, and evening receptions). receiving guests, greeting VIP guests with special attention, assisting with luggage, providing service of refreshments and breakfast etc., Housekeeping: Provide routine and high-quality cleaning of the Residence, support with washing and ironing table linen and a willingness to help where it is needed e.g. assisting in the kitchen with food preparation when required and covering for colleagues on leave. Maintain and order the cleaning materials. General: Liaise and communicate effectively with the Residence team, the Ambassador, and her family, so that together we showcase British excellence whilst delivering a confident and quality service to the Ambassador and her guests. Support the team with house management activities in line with security regulations, like locking doors, supervising maintenance and cleaning services of external providers, and assisting with stock registry and inventories. Strong hospitality skills and previous experience of hospitality service in a hotel, restaurant or private residence setting; Skilled and confident in service of events and knowledgeable on serving wines and all other beverages. Ability to demonstrate consistently high standards of service, with strong attention to detail. Good operational level of spoken English is required; spoken German would also be desirable.