Pharma Logistics

Do you want to be connected worldwide? Are you ready for this new job opportunity offering operational freedom and personal development perspectives in a dynamically growing company?

Our client with HQ in Vienna is an owner-managed pharmaceutical company, which strategically acquires prescription-only originator products worldwide. The owners and a team of international experts are striving to ensure the long-term availability of their products and to develop them further to benefit the current and future needs of their patients worldwide.

Pharma Logistics & Customer Service Specialist (f/m/x)

Pharmaceutical logistics experience = the MUST; Location: Austria (HQ Vienna) with worldwide outreach

YOUR FUTURE ROLE

Being the Logistics & Customer Service Specialist, you are acting as the support interface between Logistics and Customer Service with a focus on order handling. You are part of the global Supply Chain Team with a worldwide outreach.

Your major accountabilities:

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• Oversee and coordinate the entire pharmaceutical product transport from order receipt, confirmation, and entry into the ERP-System to the timely fulfillment and delivery to clients.
  
• Responsible for coordination of the delivery and for the communication to customers on the status of the order.
  
• Set pick-up and delivery appointments according to customer needs and internal feasibility and efficiency.
  
• Assist with all information needed to properly execute logistic plans and ensure customer service.
  
• Assist customers with any special needs in a solution-focused and supportive as well cost-conscious manner.
  
• Master data setup as well documentation and booking of all relevant transactions in the ERP-system.
  
• Participate on harmonization and potential improvements in cooperation with the Supply Chain Team members to increase efficiency of processes or utilization of capacity.
  
• Work closely with the Customer Service and Logistics Team to align on required activities for the best result.
  

YOUR JOB REQUIREMENTS

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• Graduation from a commercial / technical school or from a university (HAK, HTL, FH)
  
• > 2 years of position relevant professional experience in Supply Chain / Customer Service / Logistics in the pharmaceutical industry with a global outreach
  
• Knowledge on customs clearance procedures, experience in the transportation industry is a plus
  
• Highly organized with strong systematic approach to prioritization and attention to detail
  
• Proven capability to work in a highly dynamic business-environment
  
• Ability to work well under stress, to multitask, and to communicate professionally
  
• Excellent interpersonal skills and ability to work flexibly in a dedica

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