Senior Field Applications Specialist
Vor 4 Tagen
Wondering whatâs within Beckman Coulter Diagnostics? Take a closer look.
At first glance, youâll see that for more than 80 years weâve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Weâre building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and youâll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, weâre working at the pace of change to improve patient lives with diagnostic tools that address the worldâs biggest health challenges.Â
The Applications Specialist for Beckman Coulter Diagnostics is responsible for providing support to customers, salespeople and field service personnel of instrument installations, demonstrations, ongoing education, technical and application related queries. They will assist in development, implementation and coordination of training programs, and supporting the sales team in achieving goals related to sales and customer satisfaction.
This position is part of the Australian Applications department located in Sydney and will be a hybrid position. The successful candidate will be responsible for the haematology and Clinical IT product portfolios for the Australian customer base. Our vision is to double the impact we have for patients. You will report to the Applications Manager, and you will be successful if you like a dynamic working environment where you have variety of tasks you will be involved in each day.
In this role, you will have the opportunity to:
- Provides training and customer support on instrument installations and upgrades.
- Develops, implements and coordinates training programs internally and customer workshops.
- Assists with instrument evaluations in the interpretation of results, instrument performance and report generation.
- Performs and assists with sales demonstrations. Provides customer information and support during sales process.
- Provides application and diagnostic support to the Field Service Department
- Provides feedback on market developments and customer needs/requirements to the sales team and assists in implementation of account development plans to improve customer retention
The essential requirements of the job include:
- Prior experience (equivalent to 5+ years) working in the clinical diagnostics industry as a medical scientist in a haematology laboratory
- Tertiary qualifications in Science or equivalent
- Hold valid and current driverâs licence and passport
- Unrestricted Australian working rights.Â
It would be a plus if you also possess previous experience in:
- Ability to communicate proactively to customers
- Strong problem-solving skills and desire to work through problems autonomously
- Good computer literacy skills across MS Office related products
- Business Acumen and understanding of commercial decisions and impacts.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why weâll empower you to push the boundaries of whatâs possible.
#LI-VH1 #LI-HYBRID
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrowâs science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whatâs next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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