Frontline Team Leader

vor 1 Monat

Broken Hill, Österreich YMCA NSW Vollzeit
  • Kick start your career with the Y
  • Energetic and fast-paced working environment
  • Full-time opportunity with flexible working hours

The rare opportunity has opened for an experienced and energetic Frontline Team Leader to join the team at The Y Broken Hill Integrated Wellness Centre. The successful candidate will support the team and provide leadership where required.

About the role

The Frontline Team Leader is responsible for providing leadership, developing procedures and demonstrating a strong culture of excellent sales and customer service. This position incorporates a heavy sales element, which involves the development and implementation of sales processes to assist the Management Team to reach centre income targets.

This position operates 19 hours in a front-facing role at the front desk, with the remaining hours to continuously monitor and improve membership, accounts, debtors and admin processes.

The successful applicant will be required to work a 38 hour a week flexible roster, Monday to Friday, including occasional mornings, evenings and weekend work based on business needs.

To be successful in this role, you will have:

  • Complete knowledge and understanding of reception, sales and customer service
  • The ability to deal with a potentially busy and demanding environment
  • Excellent interpersonal skills
  • Computer skills and experience with Microsoft Word and Excel
  • Current First Aid and CPR
  • Working with Children Check
  • Previous experience in a similar role

What we would like you to have:

  • Certificate III or Certificate IV in Fitness
  • Experience as a Gym Manager or similar

Why the Y?

  • Free Gym Membership
  • Detailed induction with ongoing support and training
  • Opportunity to contribute to the development of areas you are passionate about
  • YMCA Employee benefits including; free gym membership, uniform, and other great benefits
  • Be part of a family, not just another staff member
  • Opportunity for career progression within YMCA NSW, multiple development pathways available within the Recreation industry

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