![CBRE](https://media.trabajo.org/img/noimg.jpg)
Concierge
vor 1 Monat
Concierge
Job ID
177418
Posted
05-Aug-2024
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service
Location(s)
Sydney - New South Wales - Australia
Be part of a team and culture delivering world class customer experience
Provide responsive customer service to guests, stakeholders and clients.
No weekend work, consistent Monday-Friday office hours
We believe your office should allow you to feel comfortable, productive, and inspired in your working life. Because when people feel inspired, great things happen.
Our Customer Experience team provide the building community with exceptional service, understanding each customer and anticipating their needs daily. They will make people’s workdays more rewarding and efficient by facilitating services and anticipating requirements for the occupants of this co-working space.
At the heart of the workplace our Concierge team provide personalised services to our tenants and visitors alike, and administrative support to foster a sense of community. They will be the first point of engagement with tenants and visitors, creating a warm, supportive, and service-oriented atmosphere that enhances the experience.
The Opportunity:
Be the face and heart of an exciting asset in the heart of the CBD and create community from the front desk
Warmly welcoming all visitors, setting the tone for the lobby experience and ambience.
Managing the Visitor Management sign-in system, providing technical assistance where required.
Proactively finding opportunities to provide a high-calibre and hyper-personalized service for guests.
Managing the Concierge service-request portal, responding to all guest-services related requests in a timely manner.
Providing building and neighborhood advice to guests and staff.
Facilitating Concierge services for staff, including Umbrella Loans, Welcome Gift Check-Outs, Restaurant Bookings and assistance with the building app.
Participate in team brainstorms, through contributing community event ideas
We’d love to see demonstrated experience in a front-of-house capacity, whether it be from a corporate, events or hospitality environment. We don’t want to be prescriptive on what you’ve done, but we would like to see some evidence that you’re:
A genuine “people-person”, who is natural with meeting and engaging diverse guests
Passionate for serving others with an interest in creating community
Diligent with following processes
Committed to closing-the-loop on requests
Confident in responding to a range of inquiries or complaints
What’s in it for you?
Structured career development to support you and explore your learning potential and career goals
Extensive training on all aspects of your role that you will need to deliver exceptional service delivery, with follow-up training during your first year of employment.
Parental leave which is industry leading.
Wellness benefits including, personalised wellbeing programs, counseling and mental health support, discounted health insurance and flexible leave.
No weekend work, consistent Monday-Friday office hours.
Can we inspire you to join us?
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
-
Chief Concierge
Vor 6 Tagen
Sydney, Österreich Marriott VollzeitJob Number 24156415 Job Category Rooms & Guest Services Operations Location W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia Schedule Full-Time Located Remotely? N Relocation? N Position Type Management AUTHENTICALLY YOU Explore an exciting new career path at W Hotels where your authenticity is celebrated. W...
-
Facilities Coordinator
vor 4 Wochen
Sydney, Österreich CBRE VollzeitFacilities Coordinator Job ID 179727 Posted 12-Aug-2024 Service line Advisory Segment Role type Full-time Areas of Interest Customer Service, Facilities Management, Property Management Location(s) Sydney - New South Wales - Australia Deliver a dynamic guest experience for tenants and external visitors Work for a...
-
Sydney, Österreich CBRE VollzeitGuest Relation Senior Associate_ Financial Institution Job ID 179511 Posted 09-Aug-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Sydney - New South Wales - Australia Excellent opportunity working with renowned, prestigious financial institution. Fast paced...
-
Senior Premium Support BD Manager
vor 4 Wochen
Sydney, Österreich Amazon VollzeitDescription AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest,...