Senior Relationship Manager, Native Title
vor 1 Monat
In this challenging and rewarding role, as part of a Leadership Team, you will be responsible for leading, managing, and administering community and native title trust relationships for the first nations communities. This involves designing, implementing, and reviewing policies, governance, and legal frameworks associated with key native title and community trusts.
About the role:
Build and maintain professional relationships with clients, engaging directly with communities, traditional owners, and beneficiaries, and guiding client engagement improvements.
Establish, design, and facilitate meetings with client groups, councils, and committees, ensuring smooth coordination.
Develop and sustain relationships with external organisations like member based corporations and financial advisers, while supporting internal stakeholder relationships.
Prepare and present financial and trustee information to decision-making committees and other relevant groups in a culturally appropriate manner.
Manage complaints and disputes efficiently, addressing escalated issues promptly and appropriately.
Lead, develop, and motivate a high-performing team, fostering a client-first culture and driving performance.
Ensure compliance with legislative and organisational requirements, managing budgets and adhering to relevant policies and legislation.
What you'll need to succeed:
Formal qualification in finance, business, law, or equivalent industry experience
Proven leadership and management in complex client service environments
Experience with Aboriginal communities or not-for-profit organisations
Ability to develop and maintain strategic relationships with stakeholders
Strong conflict resolution and contentious discussion management skills
Excellent organisational skills and attention to detail
Empathetic, resilient, and adaptable character
Ability to prioritise tasks and work efficiently both independently and as part of a national team
Exceptional oral and written communication skills, adaptable to various audiences
What we can offer you:
A warm, open, and supportive culture
An attractive remuneration package, including reward and recognition programs
An employee wellness program, including an employee assistance program
A workplace volunteering and giving program to enable you to help others in the community
We are proud to be part of the Top 30 Best Workplaces to Giveback 2022
Discounted tax and estate planning services
Great central CBD location, Modern office fit-out
About us - Trusted since 1888
Equity Trustees was established in 1888 and is now one of Australia's largest specialist trustee companies. We help our clients grow, manage, and protect their wealth now and for generations.
As a trustee company, it is our responsibility to always act in our client's best interests, ensuring they feel safe, valued, and cared for.
Equity Trustees acquired Australian Executor Trustees in late 2022, significantly expanding the Trustee & Wealth Services part of the business. It is a transformative acquisition consistent with the company strategy of being Australia's leading trustee, offering great opportunities for all employees across the newly integrated business.
We are committed to providing a flexible, rewarding workplace and supportive of individual development. Just as you will help us grow our business, we will help you grow in your career.
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