MGGS Sports Centre Receptionist

Melbourne Girls Grammar is seeking a warm, passionate, and proactive Sports Centre Receptionist/Administrator to join the team. This role is known internally as the Artemis Services Coordinator, named for the Artemis Centre - our world-class Sports Centre. Working alongside a second Co-ordinator, this position is responsible for the daily administration and effective operations across the extent of our vibrant programs and facilities. This person is fundamental to building strong relationships with visitors, creating an inviting space and providing accurate and quality sports administration support to our Heads of Programs.

The Artemis Services Coordinator is the face of our front of house and centre operations - as such we are looking for a candidate who is solutions-focussed and who thrives off interacting warmly with customers and stakeholders. The role is a mixed bag with a combination of reception and customer service, supervision, co-ordination, administration, and decision making to ensure that an efficient service is provided to all internal and external users and the Centre is a safe place for all. The role will also support with the facilitation of our sports programs, however no prior sports knowledge or experience is required.

At Melbourne Girls Grammar, we believe that an exceptional education for life provides not only academic skills and attributes, but also emotional and physical wellbeing. Our sustained focus is therefore on making girls’ wellbeing central to the school experience.

The Artemis Centre – named after the mythical goddess who represents strength and good health – boasts modern facilities including a 25m swimming pool, multi-purpose court, Fitness Hub with gym equipment, dance and yoga studio, outdoor seating amphitheatre, Learning Commons and café with indoor/outdoor meeting spaces. Artemis enables us to provide programs including Artemis Gymnastics, Artemis Aquatics as well as Artemis Holiday Clinics and other resources that underpin our proactive approach to student wellbeing.

Visit the Artemis Centre website to read more about our state-of-the-art facilities.

Upon commencement, working hours will be Monday - Friday 5:45am - 1:45pm with some flexibility and the roster may change from time to time.

Responsibilities include but are not limited to:

• Daily operations: opening/closing the facilities, setting up zones for bookings, monitoring activity zones;
• Front of house presentation and office management;
• Working closely with the Artemis Operations Manager on daily administrative duties, scheduling, aspects of facility maintenance and new staff/user inductions;
• Provide administration support to Heads of Program and other school departments as required and directed;
• Maintaining strong relationships with MGGS stakeholders, including students, staff, parents, Old Grammarians and external user groups;
• Supporting the design, creation and distribution of exciting, well written content including emails, blogs and newsletters;
• Maintaining a strong and positive culture that supports customer service, efficient operations and effective activity zone units;
• Managing internal and external facility and program bookings and schedules (Innosoft, Fusion).

Benefits of working at MGGS

Alongside opportunities for educators, we offer a broad array of professional support roles for individuals motivated to join our values-based community and make a difference in the lives of our Grammarians. Careers at Melbourne Girls Grammar provide opportunities for high performing individuals to thrive within an environment that values lifelong learning and progression.

At Melbourne Girls Grammar we offer an excellent work environment, generous salary and leave packages, and significant professional development opportunities. Staff wellbeing is a top priority, with staff having access to our state-of-the-art Artemis Centre facilities including Pool, Gym and Café. To support families, we also offer staff discounts on academic tuition fees and access to an Employee Assistance Program that provides a range of personal and family benefits. This position is located onsite at the Merton Hall Campus, 86 Anderson Street in South Yarra across the road from the Botanical Gardens.

Training and professional learning opportunities are available to support your ongoing development. If you are looking to work in a leading organisation with exposure to new technologies and you feel you would be a good fit for this role, please view the Position Description for details about the role, including key responsibilities, and apply below.

Employment with Melbourne Girls Grammar is subject to adherence to school policies including the Child Safety Policy, Child Safety Code of Conduct and MGGS Statement of Commitment to Child Safety included below. You need to read these before applying.

Child Safety Statement: Melbourne Girls Grammar

• As MGGS staff, volunteers, contractors, and any other members of our school community involved in child-connected work, we are responsible for supporting and promoting the safety of children.
• We are committed to the safety, participation and empowerment and protecting of all children / students in our care and adhering to our Child Safety Policy.
• We are committed to providing a child-safe and child-friendly environment, where children and young people are safe and feel safe and are able to actively participate in decisions that affect their lives.
• We have zero tolerance of child abuse and are committed to the protection of children from all forms of child abuse and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures. Our policies and procedures will provide the name and contact details of staff who have specific responsibilities in relation to child safety and who may receive reports of suspicion of child abuse. Child abuse includes sexual offences, grooming, physical violence, serious emotional or psychological harm, serious neglect and a child’s exposure to family violence.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.
• We are committed to preventing child abuse, identifying risks early and removing and reducing these risks.
• We have robust human resources and recruitment practices for all staff and volunteers.
• We are committed to regularly training and educating our staff and volunteers on child abuse risks. We support and respect all children, as well as our staff and volunteers.
• We are committed to the emotional, physical and cultural safety of all children and to providing a safe environment for their learning.
• We are committed to promoting the cultural safety and participation of Indigenous children, young people and their families.
• We have specific policies, procedures and training in place that support our leadership team, staff and volunteers to achieve these commitments.