Account Executive

We are currently seeking an Account Executive - Insurance Broker on a fulltime role to join the Local Community Insurance Services (LCIS) team, which is a division of JLT Risk Solutions and a Marsh McLennan Company.

About Local Community Insurance Services

At LCIS, we are all about empowering communities and helping people pursue their passions with confidence. As a specialist insurance provider, we arrange tailored coverage to protect community groups and not-for-profits across Australia. Our team provides expert advice and a range of insurance options to meet the unique needs of each group. We are passionate about making communities thrive and enabling people to live their lives to the fullest. Local Community Insurance Services (LCIS) a division JLT, JLT Public Sector is Australiaâs trusted expert in the design and delivery of risk solutions for governments and their communities.

What we offer:

• You'll be working in a professional environment where your career path really matters. Professional growth and development is supported in our global organisation.
• Our team environment is passionate, energetic, and supportive.
• Genuine work life balance.

Key Responsibilities:

• Manage a portfolio of clients, building and maintaining strong relationships with key stakeholders.
• Answering client telephone calls, emails, arranging quotations, endorsements, and new business.
• Manage the renewal process for existing clients, ensuring that policies are renewed on time and that coverage remains appropriate.
• Identify opportunities to provide insurance solutions that meet clients' needs and exceed their expectations.
• Develop and maintain a thorough understanding of clients' activities, and insurance requirements.
• Provide guidance on coverage options, policy terms and conditions.
• Work closely with internal teams to manage policy administration, billing, and claims management.
• Ensure that all client interactions are accurately documented and that records are maintained in accordance with company policies and procedures.

Key Competencies:

• Effective communicator: This is key to excellent client service and delivering on our client-first principles, so you will need to have strong interpersonal skills and be able to communicate clearly and professionally in all situations.
• Analytical: Analyse complex information, evaluate risk, and provide advice and solutions to clients.
• Highly organised and have the ability to manage multiple tasks simultaneously.
• See the importance of details and getting the small things right: A high level of attention to detail is essential for ensuring accuracy in policy documentation.
• Consistently contributes to the team and supports managerâs efforts to achieve goals.  Demonstrates understanding and respect for different perspectives, values, cultures and work styles. 

Requirements:

• Minimum of 1-2 years' experience in a similar account management role within the insurance industry.
• Strong knowledge of insurance products and services.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and experience with client management systems.
• Undertake Company directed compliance training.
• RG146 Tier 1 Insurance Broking Compliance.

If you are looking for an exciting new challenge, please submit your resume and cover letter for consideration.

About Marsh:

Marsh is the worldâs leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.

Marsh is proud to be an accredited Family Friendly Workplace www.familyfriendlyworkplaces.com, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search âMarshâ under endorsed employers.