Team Lead Professional Services
vor 2 Wochen
Als Team Lead Professional Services (m/w/d) übernimmst du die Verantwortung für die operative Leitung und Weiterentwicklung eines Teams von Digital Transformation Consultants. Dein Hauptfokus liegt darin, die Fähigkeiten und Potenziale deines Teams zu fördern, damit es erfolgreich Projekte umsetzen und unsere Kunden optimal betreuen kann. Dabei arbeitest du eng mit unserem Head of Professional Services zusammen und bist maßgeblich daran beteiligt, den Erfolg unserer Kunden mitzugestalten und auszubauen.
Deine Aufgaben:- Führung und Weiterentwicklung deines Teams inklusive Ressourcenplanung, Zielsetzung und Coaching der Mitarbeiter:innen
- Förderung einer positiven Teamkultur, die auf Zusammenarbeit, Innovation und kontinuierlicher Verbesserung basiert
- Optimierung von Prozessen und Arbeitsabläufen innerhalb des Professional Services Teams, um die Effizienz und Kundenzufriedenheit kontinuierlich zu steigern
- Enge Zusammenarbeit mit internen Abteilungen wie Vertrieb, Technical Services und Produktmanagement, um maßgeschneiderte Lösungen für unsere Kunden zu gewährleisten
- Unterstützung bei der strategischen Planung und Weiterentwicklung der Professional Services Abteilung in Hinblick auf zukünftige Anforderungen und Wachstumsziele
- Eigenverantwortliche Betreuung von Key Accounts
- Zumindest 2-3 Jahre Erfahrung in der Führung von Teams im Bereich Professional Services, Consulting oder vergleichbarem Umfeld
- Starkes Verständnis für Geschäftsprozesse, insbesondere im Bereich Rechnungswesen
- Fundierte Kenntnisse im Projektmanagement und der Implementierung von Softwarelösungen sind von Vorteil
- Hervorragende Fähigkeiten in der Kommunikation und Zusammenarbeit mit verschiedenen internen und externen Stakeholdern
- Analytische Denkweise und die Fähigkeit, Kundenanforderungen schnell zu erfassen und in Lösungen umzusetzen
- Hands-On Mentalität und Freude an der Arbeit in einem hochdynamischen Umfeld eines Scale-Ups
- Ausgezeichnete Deutsch- und Englischkenntnisse in Wort und Schrift
Eine spannende und herausfordernde Führungsposition in einem dynamischen und wachsenden Unternehmen
Die Möglichkeit, maßgeblich am Ausbau einer Abteilung mitzuwirken und diese erfolgreich mitzugestalten
Eine offene, ehrliche Unternehmenskultur mit flachen Hierarchien
Flexible Arbeitszeiten und Möglichkeit zu Homeoffice
Zentrales Office in der Innenstadt
Jahresticket für die Wiener Linien
Ein unterstütztes Mittagsmenü in unserem Büro ("Schrankerl"), kostenlose Auswahl an Obst und Snacks sowie Firmen- und Teamevents
Das Mindestgehalt für diese Stelle beträgt EUR 60.000,- jährlich - Überzahlung je nach Qualifikation möglich.
Deine Ansprechperson für diese Position wird Christina aus dem HR-Team sein. Wir freuen uns auf deine Bewerbung.
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