Policy Manager

Vor 6 Tagen

Wien, Wien, Österreich at Vollzeit

$145378.0k - $168130.0k p.a. + superannuation

Policy Manager
Policy & Delivery, NSW Fair Trading & Regulatory Services
Department of Customer Service

Grade: 11/12 Full time, Ongoing
Location: Hybrid opportunity, located in Parramatta, Haymarket, or Gosford (will generally be expected to come into the office 2-3 days a week as a minimum, also visit the Sydney CBD office when required) which is subject to change based on team needs or broader divisional and Departmental flexible work policies.
Closing: Tuesday 4th March at 10am

We are looking for driven and passionate people wanting to work on policy and law reform across a diverse range of consumer protection, worker safety and industry regulation issues, which protects consumers and ensures people get home safely. If you have an interest in public policy and want to make a real difference by working on issues that will help improve people's lives and help businesses in NSW, please come and join us

These roles are policy roles (they are not customer service or administrative roles) but we are keen to hear from you if you have relevant experience that could transfer to policy, including any of the following:

  • Data analysis
  • Operational roles in a regulatory environment
  • Law
  • Social research
  • Economics

If this sounds appealing to you, we welcome your application

About Policy & Delivery
We are a strategic policy hub responsible for delivering law reform and strategic policy across the broad range of legislative areas covered by NSW Fair Trading at both State and National level.

Our Branch tackles complex challenges facing all citizens and businesses across NSW, such as:

  • Keeping pace with shifts in how people live and balancing the benefits of new ways of doing business, with protection of consumer rights such as online sales
  • Maximising the potential of using technology to make it easier for people to do business and access services, and for government agencies and communities to interact
  • Boosting economic growth by helping consumers to enforce their rights and improving consumer confidence in the goods and services they use every day
  • Ensuring consumer protection laws deal effectively with emerging industries and technologies.
  • Balancing the benefits of new ways of doing business, such as short-term rentals, with fair housing supply levels.
  • Ensuring the regulation of the housing sector is fit for purpose, particularly for vulnerable cohorts of the population that live in specific types of homes such as retirement villages, residential land lease communities and boarding houses.

Our aim is to improve customer experiences, help the vulnerable, lead change, simplify services, and make a difference in the lives of the people of NSW.

To be considered for this role, you will have:

  • Previous experience in a senior policy role and/or managing and leading teams in developing and delivering policy projects
  • Experience in leading complex policy development, analysis, review and implementation
  • Experience in stakeholder management, including leading engagement processes
  • Exceptional oral and written communication skills
  • Sound understanding of government policy and processes along with relevant tertiary qualifications or demonstrated equivalent in-depth experience/knowledge relevant to policy work or management
  • Ability to work in a high-volume environment

What we need from you
To start your journey towards joining our team please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

Salary Grade 11/12 with the base salary for this role starting at $145,378 base plus superannuation.

Click Here to access the Role Description. For enquiries relating to recruitment please contact Kate Fealy via kate.fealy1@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday 4th March at 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact kate.fealy1@customerservice.nsw.gov.au or 02 9494 8351.

#J-18808-Ljbffr

  • Policy Manager

    vor 22 Stunden

    Wien, Wien, Österreich Novartis Farmacéutica Vollzeit

    Job DescriptionWe are seeking a skilled Policy Manager to join our team and shape the future of the industry by developing and implementing a policy agenda. As Head Public Affairs, you will focus on managing short-term business risks and positioning the company for mid to long-term policy success.About the RoleFoster key policy priorities in alignment with...

  • Manager, Regulory Policy

    vor 3 Wochen

    Wien, Wien, Österreich at Vollzeit

    Manager, Regulatory Policy - Policy, Practice and Programs DirectorateClerk Grade: Clerk Grade 11/12Employment Type: Ongoing, Full TimeLocation: Sydney, CBD or ParramattaThis role sits within the SafeWork NSW Division in the Regulatory Policy teamAbout the teamThe Manager, Regulatory Policy leads a team focused on developing and delivering legislative...

  • Senior Manager of Policy Analysis

    vor 1 Tag

    Wien, Wien, Österreich European Centre for Social Welfare Policy and Research Vollzeit

    Requirements and QualificationsTo be successful in this role, you will need an advanced university degree in social and economic sciences or comparable, fluency in German and English, and other European languages as an asset.Extensive knowledge of social welfare policy in Austria and the UNECE region, as well as knowledge of the research landscape, including...

  • Senior Director of Social Policy Research

    Vor 2 Tagen

    Wien, Wien, Österreich European Centre for Social Welfare Policy and Research Vollzeit

    Executive Director of the European Centre for Social Welfare Policy and ResearchThe European Centre for Social Welfare Policy and Research is an intergovernmental organisation affiliated with the United Nations, located in Vienna. Our mission is to tackle social policy challenges in Europe through comparative research and consultation.We provide expertise on...

  • Manager Policy and Products

    Vor 6 Tagen

    Wien, Wien, Österreich at Vollzeit

    Salary $125,517 - $139,348 + 15.4% SuperannuationEmployment type: Full-time OngoingLocation: Any IBA locationsWant to work with an organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people? Well, we've got just the job for you...Indigenous Business Australia (IBA) partners and invests with...

  • Policy Lawyer

    vor 3 Wochen

    Wien, Wien, Österreich at Vollzeit

    Exciting opportunities for 2 Policy Lawyers at the New South Wales Bar Association.Our Policy and Law Reform team is recruiting two new members:Policy Lawyer RolesThe ideal candidate has recently graduated from university, been admitted, or will soon be admitted to the Supreme Court of NSW with a minimum of 1 year experience in paralegal, policy, government,...

  • Policy Lawyer

    vor 2 Wochen

    Wien, Wien, Österreich at Vollzeit

    Exciting opportunities for 2 Policy Lawyers at the NSW Bar Association.Our Policy and Law Reform team is recruiting two new team members:1. Graduate Policy Lawyer – suitable for someone who has recently graduated from university, been admitted, or who will soon be admitted, to the Supreme Court of NSW. We are looking for someone with 1+ years of paralegal,...

  • Senior Policy Advisor

    Vor 6 Tagen

    Wien, Wien, Österreich at Vollzeit

    Senior Policy Advisor - Land Management and Planning (Permanent, Hybrid role)Senior Policy Advisor/ Policy Advisor – Land Management & Planning (Hybrid role)If you are highly motivated to solve complex agricultural land use competition problems, then this job is for you. The Senior Policy Advisor – Land Management & Planning is a key member of the...

  • Assistant Director, Da Policy

    Vor 6 Tagen

    Wien, Wien, Österreich at Vollzeit

    Are you a data-driven policy professional looking for an opportunity to apply your skills and expertise to contribute to Closing the Gap policy reform?About the organisationThe Coalition of Peaks is a representative body of more than 80 Aboriginal and Torres Strait Islander community controlled peak organisations and members who have come together to Close...

  • Senior Policy officer

    vor 3 Wochen

    Wien, Wien, Österreich at Vollzeit

    $120K to $125K + super + PBI benefits ($18,550)The Summer Foundation has been at the forefront of change for people with disabilities needing 24/7 supports. Over 18 years, we've honed a unique approach, driving policy, innovation, and systemic reform to improve housing and living outcomes. We're proud of our impact, from pioneering Specialist Disability...

  • Testbed & Policy Sandbox Expert

    Vor 6 Tagen

    Wien, Wien, Österreich United Nations Industrial Development Organisation Vollzeit

    Requisition ID: 5269Grade: ISA-SpecialistCountry: AustriaDuty Station: ViennaCategory: International ConsultantType of Job Posting: Internal and ExternalEmployment Type: NonStaff-RegularContract Duration: 1 year with the possibility of extensionApplication Deadline: 24-Mar-2025, 11:59 PM (Vienna, Austria time)Vacancy AnnouncementTEMPORARY APPOINTMENT OF...

  • Senior Policy Officer, Animal Welfare and Wildlife

    Vor 6 Tagen

    Wien, Wien, Österreich at Vollzeit

    Senior Policy Officer, Animal Welfare and WildlifeThe Senior Policy Officer Animal Welfare and Wildlife plans, coordinates and manages the delivery of projects and advice relating to animal welfare and wildlife. This includes developing and negotiating policies to support the unit and broader program. The position provides expert policy and management advice...

  • Executive Lead for European Welfare Projects

    Vor 2 Tagen

    Wien, Wien, Österreich European Centre for Social Welfare Policy and Research Vollzeit

    Executive Director of the European Centre for Social Welfare Policy and ResearchThe European Centre for Social Welfare Policy and Research is a leading institution in the field of social science research, affiliated with the United Nations. We are dedicated to tackling social policy challenges in Europe through comparative research and consultation.Our...

  • Assistant Director – Policy, Stregy and Engagement

    Vor 4 Tagen

    Wien, Wien, Österreich at Vollzeit

    Assistant Director – Policy, Strategy and EngagementThe acquisition of conventionally-armed, nuclear-powered submarines is a historic and transformative endeavour for Australia. The whole-of-nation effort to safely and securely deliver the cutting-edge nuclear-powered submarine program will transform Australia's economic and national security landscape for...

  • Project Manager

    Vor 6 Tagen

    Wien, Wien, Österreich International Centre for Migration Policy Development (ICMPD) Vollzeit

    Allowances and Benefits: Participation in the ICMPD Provident Fund, Health and Accident Insurance, six weeks' annual leave and, where applicable, dependent's allowance and mobility related allowances.ICMPD's Silk Routes Regional Office: Implements an array of projects in Iraq, ranging from:Supporting information dissemination and awareness raising among...

  • Manager - Stregy & Reporting

    Vor 6 Tagen

    Wien, Wien, Österreich at Vollzeit

    $180k - $200k per annum + superannuationRandstad is exclusively partnered with the North East Link State Tolling Corporation (STC) to find an experienced and effective Manager of Strategy & Reporting. STC manages the North East Link road and oversees toll operations for Victoria's largest transport project. As a statutory corporation, STC is committed to...

  • Safety Manager

    Vor 6 Tagen

    Wien, Wien, Österreich at Vollzeit

    Health, Safety & Environment (Construction)Full timeBe a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.About UsOur Rail Division, previously known as Great Southern Rail ("GSR"), operates Australia's iconic rail journeys, The Ghan, Indian Pacific, The Overland, and Great Southern. There are...

  • Manager Land Use Management

    vor 3 Wochen

    Wien, Wien, Österreich at Vollzeit

    As the Manager Land Use Management, you will be responsible for managing activities of the Land Use Management team ensuring the delivery of statutory approvals and advice for proposed land tenure changes with respect to resource access and interests. You will lead the delivery of complex land use planning matters and provide strategic advice and support for...

  • Practice manager

    Vor 6 Tagen

    Wien, Wien, Österreich at Vollzeit

    The practice manager at UC Physio will be at the head of a fantastic team. They will report to the director on all facets of the business when required. They will direct and be involved with chasing up outstanding accounts, ensuring that accounting is up to date and accurate on a daily basis. They will be able to fill in where required for short periods on...

  • Team Manager

    Vor 4 Tagen

    Wien, Wien, Österreich at Vollzeit

    Join Us as a Home Assessing Team Manager in Brisbane, QLDWe're growing rapidly and we're looking for a dynamic Home Assessing Team Manager to join our Brisbane office.As a Team Manager at Youi, you'll thrive in a fast-paced environment, expertly juggling multiple priorities. We need someone who is a confident communicator, a skilled problem solver, and an...