Banquet Supervisor

vor 2 Wochen

Wien, Wien, Österreich at Vollzeit

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Gold Coast & The Jewel Residences, managed by Langham, has ushered in a new era of sophistication to Australia's playground. Comprising 169 guest rooms and suites and 170 luxury apartments and located on absolute beachfront. Open and poised to elevate the culinary scene on the Gold Coast – The Langham, Gold Coast offers our guests a variety of venues each with their own unique offerings, with one thing for certain – our cuisine will always be an experience to look forward to.

We are now seeking customer service-focused and luxury-minded Banquet Supervisor to join our Team.

As a Banquet Supervisor, you will provide superior service, quality and ultimately a seamless and luxury guest experience. You will exceed our guests' expectations by providing warm, authentic and timely service and providing good banqueting knowledge to elevate the guest experience.

Key Responsibilities

To be successful for this role you will be responsible for overseeing all aspects of the Banqueting operations and supporting the Banquets Manager in operations. Your responsibilities also include:

  • Ensure the efficient running of the Banquets Operations and communicate effectively to the team to deliver market leading events, with bespoke service and quality product.
  • Manage and assume overall responsibility for all Banqueting and Event functions throughout the Hotel.
  • Ensure that every guest is served in a timely and efficient manner that adheres to the pre-set standards of Banqueting and the Standards of Procedure established by The Langham, Gold Coast.
  • Lead by example by being present in operations throughout service periods, peak times and VIP Events.
  • Work with our external AV Operators to enhance the guest experiences and build revenue opportunities and guest experiences that lead the market.
  • Assist Banquets Manager to maintain an up-to-date version of Safe Operating Procedures for Banquets. Ensure to comply with the standards and highest standards of customer service is provided at all times.
Minimum Requirements

The job requires you to have:

  • Responsible Service of Alcohol Attainment
Live fully with Langham

The Langham Hotels & Resorts offers current and future colleagues:

  • Benchmarked and competitive remuneration
  • Excellent Training Opportunities and Career Progression
  • Complimentary Meals & Laundry
  • Complimentary Hotel Nights at LHG Hotel and Resorts each year
  • A vast array of benefits and recognition incentives

We look forward to you being part of bringing our Event Centre to life

Your application will include the following questions:

  • How many years' experience do you have as a Banquet Manager?
  • Do you hold a current Responsible Service of Alcohol (RSA) certificate?
  • Do you have customer service experience?
  • Which of the following statements best describes your right to work in Australia?
  • What's your expected annual base salary?
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