Home Technology Project Manager

vor 3 Wochen

Wien, Wien, Österreich at Vollzeit

A great opportunity now exists for a friendly and enthusiastic person to join Intelligent Home as a Project Manager leading installations of hi-tech home automation, AV equipment, and security systems. The Project Manager works under the department manager, providing constant feedback regarding ongoing installation jobs.

This is a role for someone who likes a challenge - as you manage client expectations, respond to phone calls and emails from onsite technicians, and proactively plan future work. You will be required to provide high levels of customer service, excellent communication skills, and leadership to drive the installation teams.

Key Responsibilities
  • Coordinate projects ranging in size and equipment.
  • Evaluate works in progress: liaising with subcontractors, technicians, suppliers, and warehouse staff on product requirements for forthcoming jobs.
  • Provide support to other departments as required and work with them to resolve scheduling challenges.
  • Provide feedback to the department manager relating to the profitability of jobs.
  • Recommend product updates to the Residential Sales Team.
  • Answer client queries and technical questions.
  • Ensure customers are notified of expected time on site.
  • Ensure that the confidentiality of information the position may be privy to is treated appropriately.
  • Daily scheduling of jobs to technicians with expected timeframes.
  • Utilise the GPS tracking system to minimise travel time and maximise efficiency.
  • Escalate overtime requests of technicians to the Service Manager.
  • Prepare basic client and slippage reports.
  • Assist with the onboarding of new contractors and employees and inductions.
Experience and Personal Skills
  • Previous experience in a similar coordination or project management role (preferable).
  • Positive outlook and a can-do attitude.
  • The ability to multi-task and prioritise.
  • The ability to react to urgent requests in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Excellent organisation and time management.
  • The ability to develop and maintain strong working relationships to motivate and influence a team of technicians.
The successful candidate will have endless enthusiasm, energy, and a passion for customer service. In return, Intelligent Home can offer you:
  • A remuneration package that reflects the accountabilities of this position, negotiated in line with experience and skills.
  • Ongoing training and development.
  • Career development, training, and progression opportunities with a culture that encourages promoting internal talent.
  • A modern, centrally located office in Osborne Park.

This is a standout position for someone looking to progress their career with a locally owned company. You will be an integral part of a strong, well-established home automation company with an exciting future ahead.

Early applications are encouraged as shortlisting will commence immediately.

About Us

Founded in 2000 with a vision to make smart home technology accessible, Intelligent Home has become a leader in the residential technology industry in Perth. We provide a range of services, from structured cabling to security systems, catering to project homes and custom builds alike. Intelligent Home is an equal opportunity employer supported by a strong set of organisational values that encourages and rewards performance.

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