Network Partner Performance

vor 2 Wochen

Wien, Wien, Österreich AIG Vollzeit
Who we are

American International Group, Inc. (AIG) is a leading global insurance organization.

Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

General Insurance is a leading provider of insurance products and services for commercial

and personal insurance customers. It includes one of the world's most far-reaching property casualty networks.

Multinational


AIG's Multinational business is an exciting area within General Insurance that will challenge you every day to explore new opportunities for our clients worldwide.

As a trusted advisor, you will tailor multinational insurance solutions for our global clients, empowering them to operate across borders with confidence and consistency.

Partner with a dynamic, global team of experts, including underwriters, risk engineers, and analytics and claims professionals, to design, implement and service multinational insurance programs.

This includes issuing timely policies, providing regulatory advice, sharing local knowledge, supporting efficient money movement capabilities, and deploying large-fronted limits.

AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients' risk management objectives.

With in-depth knowledge of local markets, practices and regulations, Multinational provides world-class insurance solutions and helps clients successfully navigate their cross-border risks, wherever in the world their businesses take them.


What you need to know:
Key responsibilities for the role, across each and all assigned territories/partnerships include:

  • Meet or exceed agreed policy & portfolio performance targets:
  • Proactively manage renewal portfolios and new placements, ensuring both AIG's Producing Offices & Network Partners engage, communicate & collaborate to understand, and overcome any obstacles for timely and successful delivery of service and enhanced experience to clients.
  • Promote & support Network Partner engagement with local clients and /or brokers to deliver targeted local client experience
  • Actively engage and collaborate with identified internal stakeholders to resolve service delivery issues in alignment with MN Escalation Protocol, providing feedback on related experience/learnings for systemic improvement
  • Continuously partner with different stakeholders to drive improvement of MN processes and
  • Partner with Global MN Product Leads to localize, agree and maintain AIG approved Network Partner local product capability, wordings and endorsements aligned to AIG Product appetite and underwriting guidelines and AIG Multinational requirements.
  • In alignment with global direction, lead coordination, conduct, documentation, and implementation of agreed actions associated with Performance Management/Improvement, Governance and Network Partner Audits in support of AIG MN Governance, Internal Audit Group, Claims and/or other agreed audit, compliance, quality and/or peer review.
  • Intelligence & insights (Territorial scans), including regulatory, competitor and partner evaluation
  • Proactively identify upcoming changes in local legislation / regulation in assigned territories, working where necessary with Network Partners to identify solutions,
  • Deliver & participate in multinational network partner training as necessary to:
  • Act as primary point of accountability for territory and partner specific stakeholder mapping, with associated development and promotion of multi layered (operational and senior level) relationships with identified stakeholders
  • Support AIG Claims Organization's understanding of, and engagement with, assigned Network Partners
  • Promotion of partner capabilities across AIG and externally as part of AIG's Integrated Network and Multinational Value Proposition
  • Optimization of the value of network partnerships (for clients, AIG & partners) across assigned territories, in alignment with relevant regional product & geography appetite and growth strategies and in collaboration with AIG Distribution and other relevant stakeholders.

What we're looking for:

  • Language skills & territorial knowledge relevant to assigned territories/portfolio of partners
  • Commercial insurance experience, preferably client servicing (broker or company background)
  • Strong technical knowledge of complex multinational programs, including reinsurance structures, with experience of the multinational environment and processes
  • Client focused with experience working with multinational corporations and dealing with senior client personnel / risk managers
  • Strong written & verbal communication and interpersonal skills
  • Highly motivated and ability to work autonomously and on own initiative
  • Ability to handle multiple priorities, and meet tight

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