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Customer Service Manager
vor 2 Wochen
Career Area:
Marketing / Sales / Product Support**:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.
We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.- 1. Service Management
Managing and ownership for commercial and technical operations of Service department for defined Customers and assure efficient correspondence with clients and MWM/CES internal.
Proactive work within the Service Department to ensure smooth daily operations and meet overall Service Strategy. Reporting and permanent information to Management.- 2. Time Management
Planning and execution of necessary business trip to customers or headquarter Mannheim after approval from Teamleader or Head of Service.
- 3. Technical and Warranty Management
- 4. EHS Culture
- 5. Service Sales
- 6. Financial Management
- 7. Customer Relationship and Development
- 8. Forecast / Planning
- 9. Compliance
- 10. Sales and Projectmanagement Department support
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Submit your information to our Talent Network here.
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Customer Service Manager
vor 1 Woche
Schwaz, Österreich Caterpillar Vollzeit**Career Area**:Marketing / Sales / Product Support**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just...