Trainee C&s Support
vor 1 Woche
Trainee C&S Support (all genders):
Date:13 May 2024
Location:
Vienna, Vienna, AT, 1020
Company:
OMV Group
Join our Fresh Graduate Program starting in September 2024
- Establish broad understanding of OMV's Fuels & Feedstock business through targetoriented onthejob experience and participation in sustainable energy projects. OMV's Fuels & Feedstock business unit produces and sells fuels and feedstock for the chemical's industry and operates refineries and filling stations.
- Support us to realize our ambitious goals of becoming a netzerobusiness by 2050 and proactively expedite the transition from a linear to a circular economy.
- Enjoy the chance to learn from our experts and complete your practical knowledge of our operations, technologies, processes, and projects in numerous trainings and on the job experience.
- Get to know OMV even better and build your network throuh job rotation and discussions with senior team members.
- As one of Austria's largest listed industrial companies and a global energy and chemicals group, OMV is working on answers to address the challenges of climate change. The agenda is to become a leading supplier of sustainable fuels, chemicals and materials with a focus on circular economy solutions by 2030, and to be climate neutral by 2050 at the latest. This is the mission of our approximately 22,300 employees.
- Sustainability: Our approach
- In Chemicals & Materials, OMV through its subsidiary Borealis, is one of the world's leading providers of advanced and circular polyolefin solutions and a European market leader in base chemicals and plastics recycling. Together with its two major joint ventures
- Borouge (with ADNOC, in the UAE and Singapore) and Baystar (with TotalEnergies, in the USA)
- Borealis supplies products and services to customers across the globe. OMV's Fuels & Feedstock business produces and markets fuels as well as feedstock for the chemical industry, operates three refineries in Europe, and holds a 15% stake in a refining joint venture in the UAE. OMV operates around 1,700 filling stations in eight European countries. In the Energy segment, OMV explores and produces oil and gas in the four core regions of Central and Eastern Europe, Middle East and Africa, North Sea, and Asia-Pacific. Average daily production in 2022 amounted to 392 kboe/d. Its activities also include the Low Carbon Business as well as the entire gas business.
- Our business
Your tasks - Assist in data migration, data cleansing, and deduplication efforts.
- Collaborate with other teams to ensure consistent data entry practices.
- Provide firstlevel support to Salesforce users, addressing their queries and troubleshooting issues and conduct training sessions for new users, helping them understand salesforce features and best practices.
- Write user stories aimed to configure standard salesforce objects (e.g., accounts, contacts, opportunities, cases etc.) for all salesforce cloud sollutions based on business requirements and assist in building reports and dashboards for data analysis.
- Work with senior team members to automate routine processes using workflows, process builder, and flows as well as identify opportunities for process optimization and propose solutions.
- Document system changes, processes, and procedures and communicate updates and changes to relevant stakeholders.
- Prepare input for decisionmaking by providing accurate data and insights.
- Participate in testing new features, enhancements, both during and outside UAT and report and track issues, ensuring timely resolution together with the implementation partners and the technical support teams.
- Stay informed about salesforce updates, attending webinars, reading documentation, and exploring trailhead modules.
- Propose ideas to enhance system efficiency and user experience.
Your profile
- Bachelor/Master degree, preferably in Business Process Engineering, Digital Business, Data Science & Analytics, Computer Science & IT.
- Be able to handle or master digital tools such as the Microsoft 360 suite, Microsoft Azure DevOps is a plus. Show enthusiasm for digital transformation and innovation.
- Embrace collaboration and teamwork, you'll work closely with senior team members and contribute to projects.
- Good communication skills: you'll collaborate with crossfunctional teams, so effective communication is essential.
- Internships, coursework, or projects related to Salesforce or digital innovation are a plus.
What to expect from OMV
- We believe that we can only evolve and thrive as a company with a highly diverse mix of employees and by ensuring a healthy worklife balance. We have a strong culture of collaboration and our group values "we care, we're curious, we progress" are guiding us along the way on our path into a sustainable future.
- We will encourage you to take on new responsibilities, work across different functions, become involved in new projects, as well as completi
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