Aktuelle Jobs im Zusammenhang mit Clinical Specialist Austria - Wien, Wien - ABBVIE
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Clinical Specialist Austria
vor 3 Monaten
Allergan Aesthetics, an AbbVie company (AA) has a duty to provide training on the safe and effective, on-label use of our products.
The Allergan Aesthetics Clinical Specialist (CS) is an HCP-facing role within Allergan Medical Institute (AMI) who facilitates HCP understanding of key learnings in-clinic.
The CS will have required experience in Facial Aesthetics and will be trained to a high level of competency and skill.
However, a clinical background/qualification is highly recommended for this role due to the clinical content and technical aspects covered with Healthcare Professionals (HCPs).
CLINICAL SPECIALIST AUSTRIA (M/W/D)
The Clinical Specialist offers 1:1 in-clinic facilitation tailored to educational need and aligned to the AMI Educational Journey.
The CS will guide on patient and facial assessment aligned to the MD Codes, HArmonyCa and any other relevant Facilitation Programme.
The CS will also cover related anatomy, ageing and aseptic non-touch technique (ANTT) plus the implementation of injection techniques covered within the relevant AMI Curriculum undertaken.
Experienced in consultative patient facilitation, they assess educational need aiming to fill knowledge and skills gaps.Taking the theory learned from the AMI educational programmes, they support implementation into practice in the clinical setting on completion of relevant and/or required AMI content e.g.
MD Codes Immersion Curriculum for HCPs. Educational needs will be specific to the individual and based on mutually agreed knowledge/skills gaps.This needs assessment determines the individualized facilitation pathway for each HCP, and in relevant markets, other in-clinic staff such as Beauty Consultants and Patient Coordinators.
The CS will facilitate learning using approved AMI, and locally relevant, educational materials with an aim to support a standardized, repeatable methodology for patient assessment and treatment planning and for injection procedures aligned to defined AMI Infinity programme curricula related to Allergan Aesthetics brands.
This is segmented based on each CS passing each stage of the 'Clinical Specialist Learner Journey' through formal exam and skills assessment.
KEY/ACCOUNTABILITIES
1.
Delivers In-Clinic Services
- Identifies educational need and develops recommendations to enhance clinical practice in aesthetic practices through delivering a bespoke educational journey for each HCP enrolled on a Facilitation Pathway, and based on the HCP's selfassessment of knowledge, skills, and confidence.
- Number of supported clinics/HCPs will be ~30 but aligned with Affiliatelevel strategic need; HCPs will be selected through crossfunctional alignment between the National Sales Manager and the AMI Lead.
- Establishes a bespoke AMI Infinity curriculaaligned Facilitation Pathway with the HCP in pursuit of supporting improved patient outcomes. Facilitation is _handsoff_ and the HCP retains clinical judgement and responsibility for patient treatment. Focus will be _Beginner_ and _Intermediate_ HCPs, but other segments may require support as determined on educational need by the Area & Affiliate AMI Lead.
- Maintains a high level of service through reliable and timely followup after any interaction with HCPs and records all activity in VEEVA CRM to allow for KPI monitoring.
2. Supports Education via AMI Digital World
- As a fundamental part of the Facilitation Pathway with a CS, guides HCP educational curricula utilising AA AMI Digital World (AMIDW) to help improve the level of clinical knowledge around AA products for clinicians. This channel is the core AMI offering for _Beginner_ injectors but holds value for all HCPs that a CS interacts with as part of their role.
3. Supports AMI Lead in AMI Event Delivery
- Supports with the delivery of key Affiliatelevel AMI events as requested by the AMI Lead. These include, but not limited to, attendance at industry conferences & AMI meetings/workshops & the MD Codes Mentee Programme, to engage with customers. This activity also supports CS selfdevelopment and upskilling. If the CS has an appropriate clinical qualification, may also be requested to act as 'First Assist' for Faculty during live technical workshops.
KEY/REQUIREMENTS
- Experience within a sales or clinical specialist role within the pharmaceutical and/or medical device industry and ideally in aesthetics
- Experienced in facilitation/training/coaching including event management, preparation and delivery of workshops and other training solutions
- Ability to drive a motor vehicle with a valid driver's license.
And two or more of the following:
- Fluent business English ideal but not essential
- Metricsdriven mindset with experience of tracking activity in a CRM tool
- Intermediate skills in Microsoft Word, Excel, and Outlook
- Advanced skills in PowerPoint.
