Field Service Engineer

In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Field Service Engineer (f/m/d) will be a part of the service team and report to the service manager for Radiometer. You will be responsible for installation, repair, calibration, testing instruments and managing positive customer relationships.

This position is part of the service team located in North Austria (Upper Austria, Parts of Salzburg and Lower Austria) and will be fully remote.

At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

If you thrive in a multifunctional and supporting role and want to work to build a world-class service organization-read on.

In this role, you will have the opportunity to:

• Follows logical troubleshooting procedures and diagnoses problems in a timely matter

• Develops strong partnerships with Sales personnel to aid in anticipating potential customer issues and uncover additional selling opportunities in accounts

• Reviews solutions with customers; discusses needs and ensures a safe operation situation

• Acts as a consultant to the customers in regards to their 360 degree needs for service and support (both analyzer, application, IT, IoT and Cyber Security)

• Cross covers other regions as necessary

The essential requirements of the job include:

• 2+ years as Field Service Engineer or related experience - medical field preferred

• Basic knowledge of IoT, networks, IT and Cyber Security

• Electronic Technology Diploma or similar

• Local language (German) Fluent and English working proficiency

It would be a plus if you also possess previous experience in:

• Commercial mindset that understands how the business makes money, what customer wants, and what problems/challenges of the industry

• Effective in making appropriate service decisions within deadlines

• Basic Networking or IT system upgrades / troubleshooting experience

We offer a salary starting at €56,000 annual depending on experience.

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.