Medical Science Liaison

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function: Medical Affairs Group

Job Sub Function: Medical Science Liaison

Job Category: Scientific/Technology

All Job Posting Locations: AT005 Vorgartenstrasse

Job Description:

Essential Job Duties and Responsibilities

The role of a Medical Scientific Liaison (MSL) is to be a therapeutic area scientific expert, responsible for proactively or reactively discussing our products, treatment trends incl. unmet medical needs, scientific insights, studies and projects with Leading Specialists (LS). The MSL provides fair, balanced, objective, scientific information and education to health care professionals on a peer-to-peer basis and to internal partners, as required by scientific and business needs. The MSL executes activities described in the country specific MAF plan / MSL activity plan. Through strategic and key stakeholder engagement, the MSL builds and maintains external relationships with leading specialists and represents the primary MAF contact. In addition, MSLs captures and logs external medical insights and use these insights to inform the medical affairs - and CVT strategy. MSLs should be aware of company goals, strategy, and results at country/region level. The MSL role has a predominantly external/field focus.

A job holder of the role of a MSL will:

• Demonstrate a long-term commitment for medical affairs and the role of MSL based on track record of success with consistent satisfactory performance on both the achievement of objectives as well as the attitude and behaviours demonstrated.
• Establish and effectively cultivate a solid long term network of LS within the therapeutic area (as measured by corresponding KPIs) and is genuinely recognized by these leading specialists as a trusted counterpart and a collaborative partner.
• Be able to quickly obtain insights and identify emerging scientific concepts and its potential future clinical implications.
• Have an extensive medical and scientific product and disease knowledge within the therapeutic area.
• Demonstrate strategic capabilities to translate the medical affairs strategy into impactful region/country specific tactics.
• Have the ability to identify and act upon new strategic opportunities in the healthcare landscape, lead multiple projects independently and pro-actively create, lead and execute stakeholder plans in collaboration with internal partners.
  • Perform related duties as assigned by supervisor.
  • Maintain compliance with all company policies and procedures.

Scientific knowledge

• Serve as resource for scientific information, clinical research activity, healthcare landscape and emerging scientific trends within therapeutic area, with demonstration of continuously updated knowledge in these key areas.
• Represent the primary MAF contact for the leading specialists and is considered and recognized as trusted scientific partner while building positive reputation of company and MSL team.
• Ensure understanding of current scientific landscape through self-driven learnings internal/external trainings and the collection and logging of medical insights.
• Support the Medical Advisor in the organization of advisory boards and participate/contribute as appropriate.

External stakeholder management

• Accountable for strategically mapping, identifying, profiling and prioritizing thought LS in line with the medical plan goals.
• Develop and maintain credible peer-to-peer collaborations and relationships with key LS in the assigned therapeutic area.
• Accountable for defining, planning and integrating MSL activities into x-functional account plan tailored to the LS' and product-strategic needs.
• Responsible for executing the MSL activity plan in alignment with medical advisor and cross-functionally.
• Identify needs and gaps for medical education contents/formats or for related medical projects and ensures their implementation.
• Communicate reactively ongoing research including our pipeline, research and development programs and other relevant information.

Internal stakeholder management:

• Build and maintain relationships with the District Manager, Sales Reps, Key Account Manager, Health Economy Experts, Clinical Research Associate and any other field-based functions in their area. MSLs are expected to take a proactive approach to developing these relationships and are required to have an introductory meeting with all relevant functions within a few weeks of starting their role.
• Lead medical representative in the cross-functional account-planning activities by sharing gained insights and updating Sales colleagues on MSL activities for LS.
• Feed key insights back to Medical Advisor, Medical Manager, Medical Lead to inform their strategies.
• Act in close strategic collaboration with the medical advisor.
• Receive investigator proposals for IISs and contribute to Medical Affairs department internal decision-process - if appropriate and in collaboration with medical advisor.

Data/information generation activities

• Collaborate with GCO and clinical research organizations (CROs) in feasibility, PI/ site selection, management, and issue resolution for R&D clinical trials and MAF studies - if appropriate and in collaboration with medical advisor.
• Support the execution of HEMAR projects and/or Real World Data studies/projects.
• Lead the customer interaction communication for customer support requests and ensure appropriate and timely internal discussions for proper follow-up.
• Perform field/customer implementation of expanded access programs and risk management programs (in collaboration with Medical Advisor).

Data/information dissemination activities

• Proactively communicate relevant scientific information in accordance with health care compliance guidelines.
• Respond to unsolicited scientific queries from customers for approved products and products/indications in development, based on Medical Affairs and Medical Information documents.
• Use digital technologies and new media to support compliant proactive and reactive communication.
• Provide impactful external presentations in line with the medical affairs tactical plan.

Act in full compliance with J&J Credo and HCBI principles to preserve trust and reputation towards HCP and patients using Janssen products. Ensure safety reporting requirements are met. Complete all trainings, documentation and administrative requirements in a timely, accurate and compliant manner.

Minimum Qualification

Professional

• Scientific degree: Medical Doctor, Pharmaceutical or Natural Science university degree (with MD/PhD being an additional asset).
• Good knowledge of the therapeutic area, strong understanding of scientific research, clinical trial design/conduct and interpretation of medical/scientific data.
• Ability to work with clinical & scientific data in order to translate these into relevant information for the clinical practice of the HCP and patients.
• Good knowledge of Pharma industry and Health Care Environment.
• Min. 1-3 years related work experience.
• Fluency in English and German.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Personal

• Customer centricity and strong external focus.
• Strong business acumen with sense of urgency.
• Effective collaboration and strong networking skills, ability to build professional relationships with internal and external stakeholders.
• Positive dissatisfaction and aspiration to beat the odds.
• Effective communicator with strong influencing skills and ability to discuss data with HCPs on a peer-to-peer level.
• Strategic thinking and analytical skills.
• Accountability and excellence in execution.
• High learning agility and open mindset for change.
• Winning mindset and motivated to work in a high performing team.
• Integrity Mindset.

Job Location: Field based with 80% external customer interaction time.

A minimum yearly salary of 65000 EUR is linked to this function. The offered compensation package is related to the professional qualifications and to the work experience of the candidate.