About Us:

Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services. We believe healthy relationships are essential for the well-being of children, families and communities. We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits and employee experience by watching this video

About the Role

We're accepting applications for the full time (75 hours per fortnight) Regional Manager located in the North & Far North Queensland region. 

This role will be responsible for our Townsville and Far North Queensland (Cairns) venues. This is a fixed term role until 30 September 2026 due to internal secondment.

Managing a team of leaders, the position is ultimately accountable for the smooth operational management of these venues in delivering high quality client services and programs. You’ll use data to inform and inspire your team to achieve all Operational Key Performance Indicators (KPI’s) to deliver high quality and compliant client services (particularly in relation to relevant contractual and reporting obligations). The role works with all levels of management to implement, monitor, and review organisational strategy and has a shared responsibility for inter-departmental collaboration.

Some other major responsibilities of these positions also include:

• Lead the delivery of services that are responsive to the regional community profile, including community needs and the local service sector profile.
• Monitor and review annual regional & portfolio budgets and maintain oversight of property and assets.
• Prepare accurate and timely reports on key performance and productivity trends within the region.
• Actively promote a culture of cohesive and responsive service provision to clients through effective leadership.

The salary for our Regional Manager positions are subject to a market value evaluation and therefore salary will be discussed with the successful applicant.

About You

To be successful in this role, you’ll possess an undergraduate level qualification in Business, Behavioural / Social Sciences or Law. Possession of a postgraduate level qualification in a relevant discipline will be highly regarded.

The ideal applicant will also possess:

• Significant experience at a leadership level managing multi-disciplinary services across geographically diverse locations.
• Significant experience in stakeholder management, engagement, and strategy development.
• Significant experience in implementing, managing, and reporting on budgets successfully.
• Knowledge of current theory and practice relating to the provision of community services.

How to Apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now

We'll be screening applications as they're received. If you're interested, we encourage you to submit your application as soon as possible. 

For further information on the role and requirements, please see the attached position description.

Applications close at 4pm on 14 June 2024