Reception Manager

Medical Administration (Healthcare & Medical)

CQ Medicentre is seeking a Full Time Reception Manager to join our busy Practices to provide leadership and operational management to a team of Receptionists.

The Reception Manager will be responsible for the day-to-day supervision of reception and associated administrative functions. This opportunity includes managerial duties across two busy medical practices, both situated in Rockhampton. Both Practices provide a full range of general practice services in well-equipped facilities, using modern software and programs.

Tasks and responsibilities include: 

• Provide leadership and effective management to a team of receptionists
• Apply practice policies, standards and guidance
• Assist with complaint processes
• Assist in the assessment and evaluation of systems and processes within the Practice
• Supervision, training and education of reception staff
• Oversee and delegation of daily tasks
• General reception and administrative tasks
• A commitment to Quality Improvement, Risk Management and the accreditation process
• Ensuring privacy policies, health and safety and other Practice policies are met
• Commitment to professional development
• Support the Practice Manager in day-to-day operations
• Remuneration will be variable based on experience and qualifications
• Supportive and inclusive team environment
• Opportunities for professional development
• Onsite training program

Experience and attributes 

• Proven leadership and management experience
• Exceptional communication, organisational and time management skills
• Ability to work in a fast-paced and dynamic environment
• Ability to work as part of a team and autonomously 
• Caring and collaborative approach to patient care

Which of the following statements best describes your right to work in Australia?

Don’t provide your bank or credit card details when applying for jobs.

Choose from thousands of courses delivered by leaders in education.