Implementation Solution Architect
Vor 2 Tagen
Architects (Information & Communication Technology)
Full time
Add expected salary to your profile for insights
Position Overview: Obzervr is seeking an experienced and innovative Implementation Solution Architect to join our team. As an Implementation Solution Architect, you will play a critical role in the successful deployment and integration of our SaaS products for our clients. You will collaborate closely with clients, project managers, and internal teams to design, implement, and optimise solutions that meet the unique needs of each client. Your expertise in technical architecture and client management will be essential in driving client satisfaction and product adoption.
Key Responsibilities:
- Client Engagement and Requirement Analysis:
- Engage with clients to understand their business requirements, objectives, and technical environment.
- Conduct detailed requirement analysis to design automation solutions that leverage Obzervr’s SaaS products.
- Facilitate discovery sessions and technical workshops to gather client requirements and translate them into technical specifications.
- Solution Design and Architecture:
- Develop comprehensive solution architectures that address client needs, ensuring scalability, security, and performance.
- Create detailed technical documentation, including solution blueprints, integration plans, and data flow diagrams.
- Work closely with product and engineering teams to ensure alignment with product capabilities and roadmap.
- Implementation and Integration:
- Lead the technical implementation of Obzervr’s SaaS solutions, ensuring seamless integration with client systems.
- Oversee configuration, customisation, and deployment activities, providing hands-on support as needed.
- Ensure data migration and system integration processes are executed accurately and efficiently.
- Technical Project Management:
- Collaborate with project managers to develop implementation plans, timelines, and resource allocation.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
- Provide regular updates to stakeholders, highlighting key milestones, issues, and solutions.
- Client Support and Training:
- Serve as the primary technical point of contact for clients during the implementation phase.
- Conduct training sessions and workshops to educate clients on the effective use of Obzervr’s products.
- Provide ongoing 4th level technical support and troubleshooting to resolve any issues that arise during and after implementation.
- Continuous Improvement and Feedback:
- Gather and analyse client feedback to identify areas for product and process improvement.
- Collaborate with product management to influence the product development roadmap based on client needs and industry trends.
- Stay updated on the latest industry trends, technologies, and best practices to maintain a high level of expertise.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Advanced degree preferred.
- Proven experience as an Implementation Solution Architect, Solutions Architect, or similar role in a SaaS or software product company.
- Strong understanding of SaaS architecture, cloud computing, integration technologies, and data management.
- Excellent problem-solving skills and the ability to design innovative solutions to complex technical challenges.
- Exceptional communication and interpersonal skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Experience with common SaaS platforms, such as AWS, Azure, Google Cloud, etc.
- Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.
Preferred Skills:
- Certifications in relevant technologies or platforms (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).
- Experience with project management methodologies and tools.
- Familiarity with data security and compliance standards relevant to SaaS solutions.
- Knowledge of DevOps practices and tools.
- Flexible working hours and hybrid work options.
- Professional development opportunities and continuous learning environment.
- Collaborative and inclusive company culture.
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