Aktuelle Jobs im Zusammenhang mit IT Service Delivery Manager - Canberra - KBR, Inc

  • Food delivery driver

    vor 3 Wochen

    Canberra, Österreich DoorDash Vollzeit

    Do you have a car, scooter or motorcycle? Do you know Canberra like the back of your hand? Then get paid good money just for delivering delicious food to hungry locals whenever you have some spare time.DoorDash lets you decide when you want to work. That’s why hundreds of people are choosing to become Dashers every week - as a Dasher, you will deliver food...

  • ICT Project Manager

    vor 1 Monat

    Canberra, Österreich CYOS Solutions Vollzeit

    Application closing date: Monday, 02 September 2024 • 11:59pm, Canberra timeEstimated start date: Tuesday, 01 October 2024Location of work: ACTWorking arrangements: Candidates must work from Services Australia's Canberra office for 5 days per week. (This requirement may be reviewed in the future and some flexible working arrangements may be...

  • Service Desk Analyst

    vor 4 Monaten

    Canberra, Österreich KBR Vollzeit

    Title:Service Desk AnalystYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs...

  • ICT Senior Project Manager

    vor 1 Monat

    Canberra, Österreich CYOS Solutions Vollzeit

    Application closing date: Monday, 02 September 2024 • 11:59pm, Canberra timeEstimated start date: Tuesday, 01 October 2024Location of work: ACTWorking arrangements: Candidates must work from Services Australia's Canberra office for 5 days per week. (This requirement may be reviewed in the future and some flexible working arrangements may be...

  • ILS Manager Joint Systems

    vor 2 Monaten

    Canberra, Österreich KBR Vollzeit

    Title:ILS Manager Joint SystemsKBR Government Solutions APACFrom individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR. Our strength as an Australian company is demonstrated through more than 60 years of successful project and solution delivery.Headquartered in...

  • Manager Water

    vor 4 Wochen

    Canberra, Österreich Hilltops Council Vollzeit

    Manager Water & WastePermanent, full-time role(70 hours per nine-day fortnight)Take charge of the water & waste portfolio for Council, in this broad, busy and engaging role.Competitive salary between $139k & $154k p.a.* + 11.5% Super, with other benefits conferred by the Local Government State Award 2023.Excellent employee benefits, including vehicle...

  • Senior Technical Officer

    vor 2 Monaten

    Canberra, Österreich KBR Vollzeit

    Title:Senior Technical Officer - IT Systems AdministrationYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.KBR delivers science, technology and engineering solutions to governments and companies...

  • Project Manager

    vor 2 Monaten

    Canberra, Österreich KBR Vollzeit

    Title:Project Manager (EOI)We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world. About KBR: KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex,...

  • EOI - Program Manager Intelligence, Situation Awareness and Targeting

    vor 3 Monaten

    Canberra, Österreich KBR Vollzeit

    Title:EOI - Program Manager Intelligence, Situation Awareness and TargetingYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.KBR delivers science, technology and engineering solutions to...

  • Associate Manager Consulting

    vor 1 Tag

    Canberra, Österreich DXC Technology Vollzeit

    Job Description:Why join DXC Technology?DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more...

  • Regional Waste Manager

    vor 4 Wochen

    Canberra, Österreich Hilltops Council Vollzeit

    Regional Waste ManagerPermanent, full-time role(70 hours per nine-day fortnight)Take charge of delivering the waste management portfolio for a group of four regional Councils in South-West NSW, in this busy and engaging role.Competitive salary between $115k & $127k p.a.* + 11.5% Super, with other benefits conferred by the Local Government State...

  • Technical Service Engineer

    vor 2 Wochen

    Canberra, Österreich KBR Vollzeit

    Title:Technical Service Engineer (L3) AM&CYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the...

  • Test Center Manager

    vor 1 Monat

    Canberra, Österreich Pearson Vollzeit

    Description - Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure...

  • Partner Account Manager

    Vor 5 Tagen

    Canberra, Österreich Amazon Vollzeit

    DESCRIPTIONAmazon Web Services (AWS) is leading the next paradigm shift in computing and is looking for an experienced Partner Development Manager to develop relationships and manage opportunities with our Partner Community specifically on opportunities within ACT (Federal, NatSec and State) Public Sector. As a Partner Development Manager within AWS, you...

  • EOI - Commercial Manager

    vor 2 Wochen

    Canberra, Österreich KBR Vollzeit

    Title:EOI - Commercial ManagerYour KBR future - delivering solutions and changing the worldAbout KBR:Kellogg Brown & Root (KBR) is a leading Defence and Government professional services provider. In Australia, KBR has been delivering solutions to Defence and Defence industry for over 20 years. We provide in-depth expertise to a wide range of Defence sector...

  • Field Support Consultant

    vor 3 Monaten

    Canberra, Österreich HPE Vollzeit

    Field Support Consultant  This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...

  • Project Consultant

    Vor 4 Tagen

    Canberra, Österreich ACOR Consultants Vollzeit

    ACOR is a national, employee-owned engineering consulting firm, offering a full range of specialist engineering services across multiple sectors. We have a proven track record for the successful delivery of large-scale multi-discipline projects, as well as smaller niche assignments. Our client’s needs are at the core of everything we do – their success...

  • AIS Arena Operations Supervisor

    vor 2 Wochen

    Canberra, Österreich Australian Sports Commission Vollzeit

    The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to...

  • Data and Configuration Manager EWIS J&A

    vor 3 Monaten

    Canberra, Österreich KBR Vollzeit

    Title:Data and Configuration Manager EWIS J&ARole description The Data and Configuration Manager will support the EWIS – Joint and Air sustainment programs by providing configuration knowledge to support technical and engineering activities and ensure quality and compliance with appropriate technical delegations commensurate with relevant...

  • DevOps Engineer

    vor 2 Wochen

    Canberra, Österreich CYOS Solutions Vollzeit

    Application closing date: Wednesday, 18 September 2024 • 11:59pm, Canberra timeEstimated start date: Tuesday, 01 October 2024Location of work: ACTWorking arrangements: Candidates will work from Services Australia's office with flexible working from home arrangements granted on a case by case basis.Length of contract: 12 MonthsContract extensions: 2x 12...

IT Service Delivery Manager

vor 4 Monaten

Canberra, Österreich KBR, Inc Vollzeit

IT Service Delivery Manager (SATCOM) page is loaded IT Service Delivery Manager (SATCOM) Apply locations Canberra, Australian Capital Territory, Australia time type Full time posted on Posted Yesterday job requisition id R2089887

Title:

IT Service Delivery Manager (SATCOM)

Your KBR future – delivering solutions and changing the world

About KBR:

We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.

KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 34,000 people performing diverse, complex, and mission-critical roles in 33 countries. 

For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.

With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.

We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers. From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.

KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.

Learn more about our business here .

The Opportunity:

The IT Service Delivery Manager (SATCOM) is responsible for establishing and managing the range of service level agreements for KBR across Defence services, systems, and applications. The ideal candidate will have a strong background in IT service management, ensuring that services are delivered efficiently, effectively, and in alignment with business needs and service health indicators.

The IT Service Delivery Manager will engage with KBR customers (Defence), IT support agencies and other contracted entities. Having a strong understanding of Defence operations and processes is critical to success. The position will report to the relevant Program Manager and be accountable for the delivery of the IT services with limited direction.

Our ideal candidate will ensure the resolution and completion of services, including escalations, and supporting key IT processes. The IT Service Delivery Manager will support the relevant project planning, including scoping business requirements, forecasting, budget, planning, and governance.

The role requires a high degree of autonomy and a collaborative approach to working in a team to develop solutions that will ultimately promote growth and capability development in the Mission IT and Security Solutions line of business.

Responsibilities

The key responsibilities of the role will include, but is not limited to:

  • Develop and maintain relationships with key stakeholders across KBR supported environments, understanding the customers IT service requirements and ensuring the delivery meets or exceeds their expectations.

  • Define, implement, and monitor IT service delivery processes and procedures based on ITIL or other relevant frameworks to maintain service quality and compliance.

  • Manage with a team responsible for delivering IT services, ensuring high performance, motivation, and professional development.

  • Assist with the creation of project plans with agreed milestones, scope and budget.

  • Recognise and mitigate risks and issues within the project, including task dependencies.

  • Liaising with strategy and delivery teams to determine solution execution and implementation approaches, risks and mitigations.

  • Identify opportunities for process enhancements and efficiencies, leveraging lessons learned for future initiatives.

  • Provide updates to stakeholders on solution/product development processes, costs and budgets.

  • Assess the business impact of technical and policy choices when making recommendations.

  • Draft and contribute to all Commonwealth required document deliverables such as Support Services Management Plan, Performance Measurement Reports and the Program Execution Plan.

  • Monitor service metrics and System Health Indicators and/or Service Level Agreement to track performance, analyse trends, and implement improvements to enhance service delivery.

  • Act as a point of escalation for critical incidents or service delivery issues, overseeing resolution and communicating effectively with stakeholders.

Qualifications, Skills and Experience

Essential:

  • Proven experience in IT service delivery management, preferably in a similar role, with a strong understanding of ITIL or other service management frameworks.

  • Excellent leadership and people management skills, with the ability to motivate and lead a team effectively.

  • Strong analytical skills with the ability to interpret data, identify trends, and implement improvements.

  • Experience in project forecasting, financials and governance.

  • Effective communication and stakeholder management skills, both verbal and written.

  • Experience in managing vendor relationships and contracts.

  • Strong leadership and team management abilities, with experience in guiding multidisciplinary teams toward common goals

  • ITIL Foundation certification or higher is preferred.

  • NV1 Security clearance (with the ability to upgrade to NV2 if required)

Desirable:

  • Bachelor’s degree in Information Technology, Engineering, Business Administration, or a related field; advanced degree preferred but not essential

  • Deep understanding of defence systems, technologies, and industry regulations; familiarity with government contracts and acquisition processes

  • Strong problem-solving and analytical skills, capable of making data-driven decisions in complex and dynamic environments

What we will offer you:

  • A workplace culture certified as a Great Place To Work

  • Flexible working

  • Competitive salary (including annual reviews)

  • Paid parental leave

  • Income protection

  • Corporate rewards

  • Salary packaging/Novated leasing

  • Employee stock purchase plans

  • Flu shots, skin checks and discounted private health insurance

If you’re ready to shape tomorrow, let’s get started. Apply Now

KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.

KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.

As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

#LI-JAW1

About Us

KBR — Delivering Solutions, Changing the World.

KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives.

In everything we do, we are guided by our ONE KBR Values:

We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential.

We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders.

We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business.

We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed.

We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company.

We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals.

Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries.

At KBR, We Deliver.

Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of KBR’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.

KBR will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.

#J-18808-Ljbffr