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HR Analytics
vor 4 Monaten
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Create impact as an HR Analytics & Automation, Lead.
Join the largest insurance group in Australia and New Zealand.
YOUR ROLE
This newly created role will give you the opportunity to carve out your own successful path at IAG.
Reporting to our People Operations Manager and leading a team of one, you will be responsible for leading reporting activities, including leveraging Gen AI as it becomes available, to support data-driven decision-making to create value for divisions and Centres of Excellence (CoEs).
Working collaboratively across several teams, including HR and the wider business, you will be involved in projects and initiatives that streamline tasks through automation, oversee data reporting, and use analytics and user feedback to gauge how well our products and services are working.
Your responsibilities will also include developing innovative solutions to improve overall operational efficiency and service effectiveness.
Critical to your success you have experience using ServiceNow (SNOW) and are highly analytical, this role would suit a Business Analyst looking to take the next step.
The ideal candidate will be located in Sydney.
ABOUT YOU
- Proven experience in leading Employee Self-Service (Tier 0) Channel Management Strategy, with experience in automation
- Demonstrate that you are a subject matter expert on the ServiceNow platform, particularly in building & maintaining complex reports & dashboards.
- Advanced Microsoft Excel skills or other data manipulation tools.
- Confident in conducting customer facing workshops with key business stakeholders and subject matter experts to confirm processes & requirements.
- Exceptional interpersonal skills to collaborate, influence and partner effectively with key stakeholders
- Experience leading HR reporting, analytics, and data activity.
ABOUT US
IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub forclimate change experts and a centre of resiliencedesign. We chat over coffee with customers,advocate for them in the corridors of Parliament andback them up in the community when life’s momentshit hardest.
You’ll know our brands – NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together theyturn our IAG purpose of making your world saferinto action by helping, supporting ambitions andmaking insurance accessible.
We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We’re guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. Collaborating on Indigenous-led solutionsthat enable growth,develop resilience,and create meaningful change.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees.We do this because we’re ready for you.
All this shows up in what we offer:
- Carers and parents' hub and support
- Grow your career through dynamic secondments.
- Access up to 50% off personal insurance, including home and motor insurance.
- Community volunteer days and teamvolunteeractivities
- Join great employee network communities.
- Grow your financial future with 13%superannuation as standard.
- Flexibility to shift from your everyday roleintimes of crisisto support others
