Senior Consultant
vor 2 Wochen
Reports to: Client Director
Business Unit: DBM Atlas Insurance team
Location: Melbourne (preferably) although Sydney also acceptable
The Company
Operating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.
Over 16 years RFI has maintained its fast growth start up mentality and provides a completely dynamic environment where creative and innovative thinkers can thrive.
We are looking for a Senior Consultant with an entrepreneurial mindset to be part of this growth. You will be joining a highly diverse business which boasts over 30 nationalities as part of its core team. We are offering an exciting opportunity to be part of an expanding team, with an attractive and highly competitive benefits structure and fantastic career opportunities.
The Role
This is an exciting senior role within our DBM Atlas team, focused on serving our insurance clients. You will be integral in driving the team forward, being focused on exceeding client expectations in all forms of delivery, identifying and implementing research and operational best practice and mentoring more junior members of the team. Insurance is a key growth category for RFI and you will be instrumental in ensuring the business capitalizes on the opportunity.
Key Responsibilities
- Managing the relationship with various insurance clients and delivering outstanding customer service to those clients; including timely delivery of all reports, client queries and ad-hoc analysis requests ensuring they are provided to clients on time/in accordance with SLAs, to the expected standard and without error
- Maintaining deep understanding of the client's strategic priorities, NPS performance and drivers
- Advancing the depth and actionability of insight provided to clients
- Producing periodic deep-dive reports and presentations for key clients end-to-end; including client briefing & consultation, solution scoping, analysis planning, data production, insight and report generation.
- Receiving briefings for ad hoc deliverables and communicating requirements and expectations to the Client Director/Senior Director
- Owning the execution of low-medium complexity adhoc analysis requests for insurance clients
- Providing support to Client Director on higher complexity adhoc analysis requests
- Supporting internal teams in the enhancement of production, QA processes and output including through automated production techniques
- Monitoring use of adhoc hours including determining hours required to complete tasks, communication and agreement of hours and adherence to agreed hours during production process
- Contributing to the identification of opportunities to improve the way clients are serviced and to enhance client value
- Liaising with clients on prioritization of tasks based on team capacity and workload
- Liaising with external providers associated with client deliverables
- Identifying and implementing innovative research approaches and methodologies
- Cascading subject matter expertise through the account team and broader business
- Leading training sessions and implementing ongoing internal training programs and knowledge sharing
- Assisting in putting together SOWs, sales pitches etc. in collaboration with Sales and Client Success teams
- Organising and conducting regular monthly client WIPs meetings and presentations
- Coaching and development of team members ensuring they are engaged and fulfilled in their careers at RFI.
- Experience in a research agency environment or research role
- Experience working with banks / financial services providers
- An ability to focus on client service above all else
- Experience of using data and research to deliver customer insights
- Experience managing primary research from the design stage through delivery
- Experience managing of external panel suppliers
- Experience presenting research and insights to clients at a senior management level
- A desire to work on your own in a fast-moving environment, with an entrepreneurial focus
- The ability to lead, engage and drive a high performing team
- The ability to work and communicate effectively.
- Experience of using data/research software such as SPSS and Q
- Excellent leadership and organisational skills
- The ability to challenge the status quo and think outside the box
- Competitive salary
- Discretionary Bonus
- Opportunity to work with a global team in a fast paced, fast growth business
- Hybrid working
- 25 Days Holiday
- 2 Days Charity Leave
- Birthday Leave
- Social Events
-
Senior Consultant
vor 2 Wochen
Melbourne, Österreich RFI Global VollzeitPosition:Senior ConsultantReports to:Client DirectorBusiness Unit:DBM Atlas Insurance teamLocation:Melbourne (preferably) although Sydney also acceptableThe CompanyOperating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.Over 16 years RFI...
-
Senior Consultant
vor 3 Wochen
Melbourne, Österreich RFi Group VollzeitPosition: Senior Consultant Reports to: Client Director Business Unit: DBM Atlas Insurance team Location: Melbourne (preferably) although Sydney also acceptableThe CompanyOperating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.Over...
-
Senior Consultant
vor 1 Woche
Melbourne, Österreich DBiz.ai VollzeitPosition Title: Senior ConsultantLocation: Australia – Sydney, Melbourne, Adelaide, Brisbane, Canberra, PerthDescription : Digital Biz Solutions Pty Ltd are looking for a Senior Consultant to work on some major client projects in Australia. The position will be full time.Responsibilities:Work with Stakeholders to comprehend business requirements, concepts...
-
Senior Consultant
vor 1 Woche
Melbourne, Österreich DBiz.ai VollzeitPosition Title:Senior ConsultantLocation:Australia – Sydney, Melbourne, Adelaide, Brisbane, Canberra, PerthDescription :Digital Biz Solutions Pty Ltd are looking for a Senior Consultant to work on some major client projects in Australia.The position will be full time.Responsibilities:Work with Stakeholders to comprehend business requirements, concepts &...
-
Senior Consultant
vor 3 Wochen
Melbourne, Österreich RFi Group VollzeitPosition:Senior ConsultantReports to:Client DirectorBusiness Unit:DBM Atlas Insurance teamLocation:Melbourne (preferably) although Sydney also acceptableThe CompanyOperating across 49 global markets and with offices on 4 continents, RFI Global is the leading data-driven insights provider and thought leader to the financial services industry.Over 16 years RFI...
-
Senior Contaminated Land Consultant
vor 3 Wochen
Melbourne, Österreich LVI Associates VollzeitAbout the company:The company we are representing is an exceptional specialist consultancy providing organisations across the public and private sectors with environmental solutions. Achieving exponential growth and having leaders in the industry, they cover diverse markets with various environmental services! The company has a lot of work, so they are...
-
Senior Heritage Consultant
vor 3 Wochen
Melbourne, Österreich Biosis Pty Ltd VollzeitWe’re looking for an experienced Senior Heritage Consultant to join our team in Melbourne.To be successful in this role you will have a background in Aboriginal cultural heritage management, particularly focusing on the preparation of CHMPs, due diligence assessments and cultural heritage permits. you will also have experience in leading archaeological...
-
Senior Contaminated Land Consultant
vor 3 Wochen
Melbourne, Österreich LVI Associates VollzeitAbout the company:The company we are representing is an exceptional specialist consultancy providing organisations across the public and private sectors with environmental solutions. Achieving exponential growth and having leaders in the industry, they cover diverse markets with various environmental services!The company has a lot of work, so they are...
-
Technology Consultant
vor 1 Woche
Melbourne, Österreich Protiviti Australia VollzeitProtiviti is a global business consulting firm composed of experts specialising in advisory, risk and assurance services. We help clients solve problems in finance, operations, technology, governance, risk, and compliance. Our highly trained, results-oriented professionals serve clients in the Americas, Asia-Pacific, Europe and the Middle East and provide a...
-
Senior Consultant
vor 4 Wochen
Melbourne, Österreich CyberCX VollzeitJoin Australia's largest independent cyber security organisation and work with industry leaders. 17th April, 2024 CyberCX has united Australia and New Zealand’s most trusted cyber security companies to deliver the most comprehensive end-to-end cyber security services offering to enterprises and governments. With a workforce of over 1400 cyber security...
-
Senior Consultant, Water Process Technology
vor 21 Stunden
Melbourne, Österreich Rambøll VollzeitSenior Consultant, Water Process TechnologyFull-timeAbout RambollFounded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport,...
-
Senior Consultant, Water Process Technology
vor 3 Wochen
Melbourne, Österreich Ramboll Group AS VollzeitSenior Consultant, Water Process TechnologyFounded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design,...
-
Senior Consultant, Health Science
vor 1 Woche
Melbourne, Österreich Ramboll Group AS VollzeitDo you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945....
-
Senior Consultant, Health Science
vor 1 Woche
Melbourne, Österreich Rambøll VollzeitDo you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945....
-
Senior Consultant, Health Science
vor 1 Woche
Melbourne, Österreich Rambøll VollzeitDo you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945....
-
Senior Consultant, Health Science
vor 3 Wochen
Melbourne, Österreich Ramboll Group AS VollzeitDo you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945....
-
Senior Implementation Consultant
vor 2 Wochen
Melbourne, Österreich Humanforce Holdings Pty VollzeitWho are we?Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a...
-
Senior Consultant
Vor 6 Tagen
Melbourne, Österreich Urbis VollzeitLocation: MelbourneDiscipline: Specialist Valuations & LitigationJob type: Full TimeAbout this roleWho we are:Urbis is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping people create meaningful, sustainable cities & communities. We are a community of passionate problem solvers, sought out by...
-
Melbourne, Österreich PHSA VollzeitAbout Us Prestige Health Services Australia (PHSA) is a national rehabilitation provider delivering best in industry injury management; disability management and workplace rehabilitation services. Our mission is to achievesustainable health, social and return to work outcomesfor our clientele through the delivery of innovative workplace; injury management;...
-
Senior People
vor 3 Wochen
Melbourne, Österreich Urbis VollzeitUrbis is people focussed, and we want the best for our team, our clients, and our communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Our mission is to help create meaningful, sustainable cities & communities.Urbis is an employer of choice for gender equality...