Service Administrator

vor 4 Wochen


City Of Melville, Österreich Serco Vollzeit

Come join us at Perth's most digitally advanced Hospital, where you can bring your passion for helping people to make a direct and positive impact to your community.

The Serco ICT Digital Team at Fiona Stanley Hospital

We are a dedicated team of over 100 IT professionals delivering a comprehensive managed ICT & Digital service to the Fiona Stanley Hospital. We work with clinical and non-clinical stakeholders to plan, design, build, maintain, and support digital solutions that are critical to the ongoing delivery of services at Western Australia's largest and most digitally enabled public healthcare facility. In short, we take care of the technology so that health workers can focus on taking care of patients.

At Serco, we put people first and value a healthy work-life balance. We offer flexible work arrangements, and we do work that has purpose and meaning. We have a strong culture of reward and recognition and are committed to providing learning and career growth opportunities for our people. We seek and celebrate diversity and encourage applications from all backgrounds and cultures.

About the Role

Reporting to the ICT Director, the Service Administrator is responsible for running and coordinating the day-to-day administrative duties of ICT and Digital team by ensuring that all interactions between internal and external parties are positive and productive. The position provides professional administrative support to the ICT Director, Senior ICT Managers, and other Managers upon request.

Key Responsibilities will include:

  • Assist the management team with co-ordinating meetings, ensuring attendees are notified, minutes are taken and released in a timely fashion.
  • Assist the management team with the preparation of documents, presentations, and research as and when required.
  • Ensure the governance and reporting requirements are met for the ICTD service.
  • Support the management team with all necessary recruitment & newprocurem starter onboarding processes as well as other tasks ( such as employee off-boarding, managing office suppliers when needed, etc).
  • Support team building and culture events that create an environment of staff enjoyment.
  • Procure office supplies from stationary, uniforms, weekly fruit and snacks though PO’s or Directors corporate card.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes national police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

About You

You are excellent at delivering customer service and swift at action taking. You are a problem solver and can identify innovative ideas and solutions for everyday work problems. You are also able to easily adapt to change and effectively manage time, resources and relationships to ensure that work is completed efficiently.

To be successful in the role, you will have:

  • Minimum 5 years prior administrative experience
  • Certificate in Business Administration or relevant experience
  • Proficiency in MS Office: Outlook, Word, Excel, PowerPoint
  • Prior experience in diary management, executive assistance and office management background is highly preferred.
  • Prior experience in organising team initiatives (such as morning teas, farewells, raffles etc) is highly desirable.

If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now. To learn more please visit www.serco.com/aspac

For more information about this job opening, or to have a confidential discussion, please write to Stefi.beka@serco-ap.com. Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process.

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