Change Manager
vor 4 Wochen
Government - State (Government & Defence)
The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.
Investment and Technology is a Group within the Department of Transport and is responsible for leading investment strategy and providing commercial and information technology services to drive high performance and improved commercial outcomes for the Transport Portfolio and State.
We're focused on outcomes that deliver more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.
About the Role
*This is a 2 years Fixed Term, Full-Time Position*
The Change Management workstream is responsible for organisational change management and business operational readiness activities to support the FPTT program. Along the lifecycle of the program this includes change management strategy and planning, business process mapping, readiness plans, training development and delivery and delivery integration to ensure a smooth transition from project to operations.
The Change Manager is responsible for developing change strategies, plans, and supporting artefacts for the key project streams to support the ABT transition and business readiness. Working as part of the Change Management workstream in the FPPT project, this role plays a critical part in ensuring project outcomes are realised and optimised through a seamless transition to ABT
To access the Position Description, please click here .
Position Outcomes / Accountabilities
- Worked with program and project leads to integrate change management with the FPPT program to ensure effective and efficient delivery of program outcomes.
- Collaborated with Customer, Operations, Communications, and any other stakeholders to deliver an integrated people change service to the business.
- Facilitated the design, development and ownership of Change Management Strategy/Plans and ensure that appropriate Change Management inputs were incorporated into the overall Project Plan.
- Provided expert change input to the review and assessment of any changes proposed to the operational model, acting as the main conduit between the project team and DTP for all program transition related matters.
Key Selection Criteria
To be successful in the role, the ideal candidate will excel in leading and navigating change, implementing structured change management initiatives while providing clarity and leadership during times of uncertainty. They must possess strong project delivery skills, translating strategies into actionable programs, defining governance measures, and effectively managing risks. Additionally, adept communication, influence, and partnering skills are essential for fostering collaboration, gaining buy-in, and building partnerships to achieve organizational objectives. A systems thinking approach is also crucial, enabling them to diagnose trends, identify opportunities, and understand the interconnectedness of internal and external environments to inform decision-making and drive effective change management strategies. Their ability to coach others in the co-creation process and navigate differences of opinion to reach decisions, coupled with a commitment to delivering timely and quality outcomes, will further enhance their effectiveness in driving organizational change.
Personal Attributes
On a personal level, the candidate will be skilled in working collaboratively, guiding others to foster a culture of collaboration, overcoming barriers to knowledge sharing, and identifying opportunities for cross-team cooperation. Additionally, they will demonstrate resilience, maintaining composure under pressure, making decisive decisions, and guiding teams through challenging situations effectively.
Qualifications and Experience
Mandatory
- Has delivered a set of actionable and targeted change management plans to support the needs of a complex program, including change readiness activities to prepare internal and external stakeholders.
- Demonstrated experience leading the change management of several projects and managing Change Analysts.
- Can demonstrate experience in providing specialist advice to project stakeholders on the selection of change, communications and stakeholder management approaches, tools, and processes such that the collective outcomes required by the impacted business and the project are delivered effectively.
- A relevant tertiary qulaification or change certification such as PROSCI.
- Experience overseeing change processes for new technologies, services or contracts, preferably in public transport or ticketing.
What we offer
- Meaningful work making Victorian communities more accessible and liveable
- Professional growth and development opportunities across the department and the wider Victorian Public Services
- A hybrid working model focused on collaboration and teamwork
- Optimal work-life balance initiatives including flexible working arrangements
- Opportunity to work across multiple urban and suburban hubs
- We prioritise the development of a safe and inclusive culture
Culture Value
We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.
How to Apply
Click the ‘Apply' button and follow the prompts. Applications should include a resume and a cover letter. Applications close 11.59pm on Mon 3rd June 2024. For further information about the role please Julie Cooke | Change Management Lead via [email protected] .
Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g., large print) due to any viewing difficulties or other accessibility requirements.
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