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Service Delivery Manager
Vor 3 Tagen
Exciting Opportunity Alert
An industry-leading specialist in cloud services for businesses and government is hiring a Service Delivery Manager
Why Join Us?
- #1 Tech Best Great Place to Work in 2024
- Australia’s #1 Managed Services Cloud business.
- Highest Net Promoter Score on the ASX.
- World’s best customer experience – World Communications Awards 2020 winner.
- Build and manage strategic operational relationships, including C-suite contacts.
- Support customers with their operational needs through site visits and phone contact.
- Manage project implementations and changes to services.
- Act as a point of escalation for operational issues.
- Identify opportunities to meet customer needs with our products and services.
- A university degree.
- 5+ years in roles such as Service Delivery Manager, Project Manager, or Customer Success Manager.
- Experience in IT, preferably with a Managed Services, IaaS, or Cloud provider.
- Understanding of cloud technologies.
- ITIL, Agile, and/or Prince II certifications (highly desirable).
- Excellent communication skills and a passion for exceptional customer service.
#JobOpportunity #ServiceDeliveryManager #CloudServices #CareerGrowth #GreatPlaceToWork #CustomerSuccess #J-18808-Ljbffr
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