![Comcare (Australian Government)](https://media.trabajo.org/img/noimg.jpg)
APS6 Service Desk Team Leader
vor 1 Monat
The Technology and Information Management (TAIM) Unit maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.
Client Services team within TAIM provides a responsive and respectful frontline function for desktop and end user support within Comcare’s ICT environment. This team provides guidance and assistance in the management of service requests, incidents and ICT asset management.
The Client Services Team Leader will provide team leadership and technical guidance to the Service Desk function and ensure the delivery of responsive, reliable, and respectful ICT support and service to Comcare workers, within timeframes. The Team Leader will be responsible for managing a regionally dispersed team of Service Desk Analysts.
Mandatory Qualifications/Experience
- Strong knowledge and understanding of the ITIL Framework with preference of having ITIL v4 qualification.
- Minimum 2 years in experience in an enterprise Information Technology environment.
Specific Conditions
- Some interstate travel is required, including overnight absences.
- Management of the after-hours on-call roster (where operational necessities dictate).
Security Clearance
Ability to obtain and maintain a Baseline Security Clearance
How to apply
Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).
#J-18808-Ljbffr-
APS6 Digital Records Team Leader
vor 1 Monat
Canberra, Österreich Geoscience Australia VollzeitComcare’s Technology and Information Management (TAIM) team maintain the Information Communication and Technology infrastructure for the department, and provide strategic leadership, governance, solutions, and advice for the effective management of information.The Cybersecurity & Assurance (C&A) unit within TAIM is responsible for all services which relate...
-
APS6 Digital Records Team Leader
vor 4 Wochen
Canberra, Österreich Geoscience Australia VollzeitComcare’s Technology and Information Management (TAIM) team maintain the Information Communication and Technology infrastructure for the department, and provide strategic leadership, governance, solutions, and advice for the effective management of information.The Cybersecurity & Assurance (C&A) unit within TAIM is responsible for all services which relate...
-
Service Desk Analyst
vor 3 Wochen
Canberra, Österreich Hamilton Barnes Associates Limited VollzeitAre you ready to become a vital part of this ITIL Service Desk team?You'll have the opportunity to join their dynamic ITIL Service Desk as a Service Desk Analyst (Polish), providing essential support to their clients.You'll be an integral part of their ITIL Service Desk, offering top-tier support to our valued clients.You'll have the autonomy to make a real...
-
Service Desk Manager
vor 4 Wochen
Canberra, Österreich Australian Sports Commission VollzeitThe Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to...
-
Service Desk Manager
vor 1 Monat
Canberra, Österreich Australian Sports Commission VollzeitThe Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to...
-
Service Desk Analyst
vor 4 Wochen
Canberra, Österreich Minter Ellison VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. ...
-
APS6 Team Leader Financial Operations
vor 3 Wochen
Canberra, Österreich Bluefin Resources VollzeitAccounts Receivable/Credit Control (Accounting) About the Financial Management Branch: The Financial Management Branch manages relationships with external departments, agencies, and organizations, providing strategic financial services across the department. Our Financial Operations Directorate ensures a high-quality financial environment through robust...
-
APS6 Senior Assurance Officer
vor 2 Monaten
Canberra, Österreich Comcare (Australian Government) VollzeitAPS6 Senior Assurance Officer - Vacancy Details – Aurion Position : Organisation Unit : Location : Tenure : Closing : Synopsis : Overview of the Team and roleComcare’s Technology and Information Management Team facilitates the development and implementation of organisational Information and Communication Technologies (ICT)...
-
APS6 Senior Assurance Officer
vor 4 Wochen
Canberra, Österreich Comcare (Australian Government) VollzeitAPS6 Senior Assurance Officer - Vacancy Details – Aurion Position : Organisation Unit : Location : Tenure : Closing : Synopsis : Overview of the Team and roleComcare’s Technology and Information Management Team facilitates the development and implementation of organisational Information and Communication Technologies (ICT)...
-
Service Desk Analyst
vor 4 Wochen
Canberra, Österreich KBR VollzeitTitle:Service Desk AnalystYour KBR future â delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal â to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs...
-
Service Desk Analyst
vor 4 Wochen
Canberra, Österreich KBR VollzeitTitle:Service Desk AnalystYour KBR future â delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal â to improve the world.KBR delivers science, technology and engineering solutions to governments and companies around the world. KBR employs...
-
Service Desk Analyst
vor 1 Monat
Canberra, Österreich KBR, Inc Vollzeitlocations Canberra, Australian Capital Territory, Australia time type Full time posted on Posted 8 Days Ago job requisition id R2086571 Title:Service Desk Analyst Title:Service Desk AnalystYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and...
-
Service Desk Analyst
vor 4 Wochen
Canberra, Österreich KBR, Inc Vollzeitlocations Canberra, Australian Capital Territory, Australia time type Full time posted on Posted 8 Days Ago job requisition id R2086571 Title:Service Desk Analyst Title:Service Desk AnalystYour KBR future – delivering solutions and changing the worldAbout KBR:We are a company of innovators, thinkers, creators, explorers, volunteers and...
-
Level 2 Service Desk Analyst | Canberra
vor 2 Monaten
Canberra, Österreich Penten Pty Ltd VollzeitSo that we can assess your suitability, please provide the following:ResumeClearly outline your Australian citizenshipPlease note this position requires you to be an Australian Citizen with a government security clearance at the NV2 level.Position OverviewCollaborating with product developers, network engineers, and other teams, you’ll provide...
-
Level 2 Service Desk Analyst | Canberra
vor 4 Wochen
Canberra, Österreich Penten Pty Ltd VollzeitSo that we can assess your suitability, please provide the following:ResumeClearly outline your Australian citizenshipPlease note this position requires you to be an Australian Citizen with a government security clearance at the NV2 level.Position OverviewCollaborating with product developers, network engineers, and other teams, you’ll provide...
-
Team Lead
vor 1 Monat
Canberra, Österreich NEC VollzeitElectrical/Electronic Engineering (Engineering)Full timeAdd expected salary to your profile for insightsNEC is a global technology leader delivering solutions and services to customers around the world including solutions for the Safer Cities, Smart Transport, Payments and Biometrics sectors.Our Smart Transport and IoT team deliver and supports...
-
Team Lead
vor 1 Woche
Canberra, Österreich NEC VollzeitNEC is a global technology leader delivering solutions and services to customers around the world including solutions for the Safer Cities, Smart Transport, Payments and Biometrics sectors. Our Smart Transport and IoT team deliver and supports Transportation and IoT solutions for Enterprise and Government customers. This encompasses Public Transportation,...
-
Team Lead
vor 1 Monat
Canberra, Österreich NEC VollzeitElectrical/Electronic Engineering (Engineering) Full time Add expected salary to your profile for insights NEC is a global technology leader delivering solutions and services to customers around the world including solutions for the Safer Cities, Smart Transport, Payments and Biometrics sectors. Our Smart Transport and IoT team deliver and supports...
-
APS5 WHS Inspectors
vor 1 Monat
Canberra, Österreich Comcare (Australian Government) VollzeitAPS5 WHS Inspectors / APS6 Senior Inspectors - Vacancy Details – AurionPosition :Organisation Unit :Location :Tenure :Closing :Synopsis :A merit pool will be created and may be used to fill future ongoing and non-ongoing vacancies.Overview of the GroupThe Regulatory Operations Group has responsibility for achieving safer and healthier workplaces within its...
-
APS6 - General Commercial Lawyer, Commercial
vor 4 Wochen
Canberra, Österreich Department of Infrastructure, Regional Development, Transport & Communications VollzeitDepartment of Infrastructure, Transport, Regional Development, Communications and the ArtsCorporate & Commercial Law (Legal)Government - Federal (Government & Defence)The Legal, FOI & Privacy Division is seeking a junior level (APS6 level, 2+ years PQE), dynamic and talented commercial lawyer to join our growing legal team. With strong technical legal...