Manager of Solutions Engineering
vor 4 Wochen
When asked,AMLers cite five main reasons as to why they chose our team: culture, colleagues, growth trajectory, transparency and flexibility. Learn more about what sets AML aparthere .
Over the past 10 years, AML Oceanographic has grown by 17% per year, compounded annually. How? Most importantly, we’ve built a team that provides outstanding service and truly cares about our customers. AML has a market reputation for two things:
- Going to the ends of the earth to make our customers successful, and
- Bringing fresh ideas to an established market
What is the mission of this role?
Customization contracts
Where is this role located?
Victoria, BC
What are the responsibilities of this role?
- Functional leadership
- Brings to life a tactical plan for a rolling 12 months; Stimulates higher performance standards amongst team members; Ensures execution and performance management systems are tightly connected; Creates integration with upstream and downstream functions; Builds and maintains a team of A players; Coaches team members to next career step
- Functional performance
- Functional team - and functional results - over department - and departmental results; Guides the functional team to achievement of quarterly widget and financial targets; Achieves more with less, faster; Identifies, communicates and manages risks to achievement of functional plan, early
- Scalable customization practice
- Achieves corporate item gross profit targets from customization; Scalable, repeatable practice; Library of proposal kernels
- Product roadmap
- Aligns stakeholders on a product vision; Manages the resulting product road map; Brings the facts and answers the 'why'; Educates and evangelizes stakeholders on the road map; Equips staff to make informed decisions
- Assesses potential in terms of item gross profit, net profit, profit per hour, and cash generation; Prioritizes based on business and customer impact; Structures project stages to ensure one release per quarter
- Project clarity
- Defines contract specs, scope, costs, timelines, and expected return; Finalizes project specifications; Defines minimum viable for delivery teams; Communicates the 'what' and the 'why' to internal stakeholders; Structures project stages to ensure one release per quarter
- Increases the number of product sellables that contain uniqueness
What are the skills needed for this role?
- Strong written and verbal communication skills; Ability to adjust and tailor language; Explains concepts clearly and concisely; Able to break down and communicate complex ideas in manageable pieces; Presents to impress; Able to instill confidence in stakeholders (customers, partners, suppliers)
- Detailed understanding of AML's products, services, and technologies, as well as those of relevant competitor; Can repair all our main products; Able to diagnose assets; Answer customer technical questions
- 'On-the-fly' thinker
- Ability to move between concept and detail; technical and non-technical; demonstrated capability to identify and zero in on what matters to achieve desired outcomes; Can make informed decisions quickly
- Relationship builder
- Is able to build strong relationships with stakeholders (customers, partners, suppliers); Strong interpersonal and verbal communication skills; Ability to successfully balance conflicting interests; Listener and question asker; Has emotional intelligence and is able to read the tea leaves, is sensitive and attuned to nuance, is empathetic, etc.
- Expert in the hydrographic, oceanographic science, environmental monitoring, and subsea construction markets; Understands channel, customer, supplier, competitor, and financial dynamics; Fluent in market trends; Understands customer pain; Has a pre-existing network of oceanographic decision-makers
- Achieve through others
- Has a clear view of what 'better' looks like; Knows how to create 'aliveness' and commitment to a team goal; Has a track record of stimulating higher performance standards in others; Leads by example; Can detect and correct behaviors that affect team performance; Can see and assess competing interests; Able to make informed decisions quickly;
- Creator of focus
- Able to choose the 'right' activities to move the dial; Can isolate and resolve the key blocker; Can eliminate, filter, or delay extraneous activities; Can connect successful execution to team behaviours, scorecards, and metrics; Able to harness data to measure team performance
- Application knowledge
- Strong working knowledge of end-user applications, including technical details; Knowledge of hydrography, physical oceanography, oceanographic science, and subsea / offshore construction
How do we measure success in this role?
How to apply for this role?
In addition to your resume and cover letter, please clearly identify the personal values that you use to guide your decisions, and explain why these specific values are so important to you. Finally, please clearly indicate your compensation expectations. Please indicate your willingness to relocate for the position if required. This position is open until filled.
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