Licensed Club General Manager

Vor 7 Tagen

City of Whittlesea, Österreich Community Clubs Victoria Vollzeit

The Casa D’Abruzzo Club is one of Victoria’s premier sporting Community Clubs which showcases modern and progressive facilities, combined with a splendid hospitality offer in one of Victoria’s most vibrant and growing suburbs located in Epping.

The club offers members, guests and visitors a vast array of entertainment and leisure options incorporating Tennis, Soccer, Billiards and Bocce. The club includes a member’s lounge, bars, an award-winning bistro, independent gaming operations with 75 EGM’s, in addition to fabulous function facilities. The club’s strong links to the local community are underpinned by the successful operation of this complete hospitality package.

The club is looking to appoint a hands-on General Manager who has excellent communication and ‘people skills’, with a dedication to lead the business and achieve the club’s objectives and business plan. The role offers an attractive remuneration package and staff benefits.

This represents a rare opportunity for a career focused Manager to make a difference and join an organisation that has its members and community at the heart of its daily operations.

The General Manager's responsibilities will include:

  • Overseeing club employees and managing day to day operations of all areas of the club, including sporting facility maintenance. 
  • Maintaining high standards of staff performance particularly in the areas of customer service, dress, RSA and RSG training.
  • Maintaining and monitoring the club’s financial performance, preparing reports for the Board summarising the business's financial position in key areas of income, expenses, capital usage and cash flows, and assist with the preparation and implementation of strategic plans, budgets and financial forecasts. 
  • Business development and project management.
  • Proactive marketing and promotion of the club and activities.
  • Liaising with and supporting the Directors and exercising specific delegated authorities from the Board. 
  • Managing liquor licensing, gaming, and wagering activities.
  • Being the 'face of the club' for the Members and community.

To be successful you will need to possess the following mandatory attributes and accreditations:

  • Experience in general venue / operations management within the hospitality environment.
  • Sound knowledge and experience in gaming operations, Keno, catering, bar, club and sporting promotions.
  • Experience in Project Management.
  • Knowledge of Bocce and sporting facility management (Preferred).
  • Possess a high level of business ethics and integrity.
  • Ability to build, lead and motivate effective teams to deliver successful outcomes and a customer service experience that exceeds expectations and sets new standards.
  • Have an understanding and good working knowledge of legislation relevant to the club’s operations including workplace relations, Liquor & Gaming, staff training and Company Secretary obligations.
  • Experience in developing and implementing strategic plans and budgets.
  • Demonstrable financial management, analysis and reporting competencies.
  • The ability to develop the business through innovative initiatives and marketing those strategies through all forms of media.
  • Hold current RSA & RSG certificates, Gaming Industry Employee / Venue Operator Nominee License, and experience managing AML/CTF programs.
  • The ability to work collaboratively and support the Board of Directors.
  • Knowledge of the Italian language would be highly regarded.

This is an exciting opportunity for a dynamic and enthusiastic Manager to take the lead of this fantastic Club

If you meet the mandatory selection criteria for this position and would like to have a confidential discussion regarding this role, please email the recruitment consultant at:  [email protected] to request a call-back.

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as a Club General Manager?

Do you hold a current Responsible Service of Alcohol (RSA) certificate?

Have you worked in a role which requires a sound understanding of employment & workplace relations?

How many years' experience do you have in a training & development role?

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