RTO Administration Officer

About Us: At Urban Forest Training, we are committed to providing high-quality training programs in arboriculture. As a leading Registered Training Organisation (RTO), we pride ourselves on delivering industry-relevant courses and supporting our students in achieving their professional goals.

Key Responsibilities: As an RTO Administration Officer, you will play a vital role in ensuring the smooth operation of our training programs. Your key tasks will include:

• Utilising our Training Management Software, aXcelerate, to create and manage various training programs and student records. (Previous experience with aXcelerate would be beneficial)
• Completing student enrolments, including pre-training reviews, LLN (Language, Literacy, and Numeracy) tests, and prerequisite verification.
• Managing student assessments and recording results accurately.
• Providing assistance in RTO Quality Assurance administration.
• Sending out timely notifications to students and trainers regarding upcoming training dates.
• Preparing comprehensive training plans to facilitate effective learning outcomes.
• Conducting student and business surveys to gather feedback on Urban Forest Training's services.
• Managing individual learning plans for students to ensure personalised support.
• Booking third-party training and coordinating resources as required.
• Handling training room and equipment bookings to facilitate smooth training sessions.
• Assisting in resource coordination and maintaining organised filing systems.

Qualifications and Skills:

• Previous experience in RTO administration or similar roles within the education sector.
• Proficiency in using Training Management Software, preferably aXcelerate or similar platforms.
• Strong attention to detail and ability to maintain accurate records.
• Excellent communication skills, both written and verbal.
• Ability to work independently as well as part of a team.
• Strong organisational and time management skills.
• Ability to prioritise tasks effectively in a fast-paced environment.
• Knowledge of quality assurance processes within an RTO context is desirable.

How to Apply: If you are passionate about education and possess the necessary skills and experience to excel in this role, we would love to hear from you. Please submit your resume and a cover letter outlining your suitability for the position to Michael Jones – michael@uftac.com.au by 13th May 2024.

Join our team at Urban Forest Training and contribute to shaping the future of arboriculture and urban forestry education

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