![Trellix](https://media.trabajo.org/img/noimg.jpg)
Customer Success Manager
vor 2 Monaten
The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Senior Manager, Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and services that inspires the use of Trellix solutions, services, educational offerings and premium support.
About the Role:
- You will be considered the lead customer liaison for top-revenue accounts, and will attend one-on-one meetings with representatives of the strategic accounts.
- You will develop a trusted adviser relationship with customer partners and executive sponsors to understand customer's strategy, technical environment and measurements for success.
- You will oversee all post-sales activity to create recognizable benefits for Trellix's top customers.
- You will demonstrate product knowledge, plan and work on the Customer Success Plan (CSP) to ensure broad adoption of Trellix solutions.
- You will lead account reviews with clients to ensure usage of Trellix technologies and maintain communication on updates / new features.
- Anticipate and monitor at-risk accounts and ensure concerns are managed.
- You will ensure smooth client experience as they work with several Trellix roles.
- You will be the customer's voice and provide feedback to our teams on how we can better serve our customers.
- Identify risks to the customer achieving their goals and work with the account team to build a risk mitigation plan.
- You will manage internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and improving opportunities, preparing and qualifying Trellix team members for customer meetings and performing employee mentoring.
About You:
- Your background includes 8+ years of Customer Success Manager experience.
- You have a strong desire for action and willingness to jump in and role-up your sleeves.
- You have an enthusiastic and dedicated approach to connect customers with an understanding of their needs and ensuring they understand and realize the full value of our products.
- You excel in developing deep customer relationships and managing assigned accounts to result in continued revenue generation and high levels of customer satisfaction.
- You can build valuable and outcome-based relationships with a diverse customer account base.
- You have experience deploying technology or support services with large enterprise or global customers.
- You are enthusiastic and creative with the ability to inspire and encourage others, in relationships with customers and peers.
- You will support customers in the Saudi Arabia Region account zone.
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
- Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Support for Community Involvement
We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
#J-18808-Ljbffr-
Customer Success Manager
vor 4 Wochen
Canberra, Österreich Karbon Inc VollzeitKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee.We have customers in 34 countries and have grown into a globally...
-
Customer Success Manager
vor 3 Wochen
Canberra, Österreich Karbon Inc VollzeitKarbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee.We have customers in 34 countries and have grown into a globally...
-
Senior Customer Success Manager
vor 2 Wochen
Canberra, Österreich ServiceNow, Inc. VollzeitAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know...
-
Senior Customer Success Manager
vor 3 Wochen
Canberra, Österreich ServiceNow VollzeitCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Senior Customer Success Manager
vor 3 Wochen
Canberra, Österreich Servicenow VollzeitCompany DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...
-
Enterprise Account Manager – Defence
vor 3 Wochen
Canberra, Österreich Trellix VollzeitSr. Customer Success Manager, Public SectorRevenue AccountantMajor Account Executive, North TexasCustomer Success ManagerCustomer Success ManagerCustomer Success Manager - German SpeakingCustomer Success Engineer ApprenticeCustomer Success Engineering - ApprenticeEndpoint Security ApprenticeData Security apprenticeCustomer Success Group - ApprenticeSenior...
-
Enterprise Account Manager – Defence
vor 4 Wochen
Canberra, Österreich Trellix VollzeitSr. Customer Success Manager, Public SectorRevenue AccountantMajor Account Executive, North TexasCustomer Success ManagerCustomer Success ManagerCustomer Success Manager - German SpeakingCustomer Success Engineer ApprenticeCustomer Success Engineering - ApprenticeEndpoint Security ApprenticeData Security apprenticeCustomer Success Group - ApprenticeSenior...
-
Center Manager
vor 3 Wochen
Canberra, Österreich JAGA WORKSPACES VollzeitCompany DescriptionDiscover the heart of productivity and the soul of collaboration at JAGA Workspaces. Every desk holds a story, every meeting room echoes with dreams, and every shared space resonates with the passion of possibility. JAGA Workspaces is a place where work feels like home, and success feels like family. Located in Canberra, it is an ideal...
-
Center Manager
vor 3 Wochen
Canberra, Österreich JAGA WORKSPACES VollzeitCompany DescriptionDiscover the heart of productivity and the soul of collaboration at JAGA Workspaces. Every desk holds a story, every meeting room echoes with dreams, and every shared space resonates with the passion of possibility. JAGA Workspaces is a place where work feels like home, and success feels like family. Located in Canberra, it is an ideal...
-
Customer Support Representative
vor 1 Monat
Canberra, Österreich Hitachi Construction Machinery Co., Ltd. VollzeitAbout UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHCA's Canberra branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Canberra and Riverina region. This role...
-
Customer Support Representative
vor 3 Wochen
Canberra, Österreich Hitachi Construction Machinery Co., Ltd. VollzeitAbout UsHitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.The OpportunityHCA's Canberra branch has an exciting opportunity for an experienced and motivated sales professional to join the team in the position of a Customer Support Representative for our Canberra and Riverina region. This role...
-
Technical Delivery Manager
vor 1 Tag
Canberra, Österreich Altana VollzeitThe Opportunity at Altana We're looking for a dedicated Technical Delivery Manager (TDM) who will have the exciting opportunity to collaborate closely with our key customers, deploying our Atlas platform across our Australian government portfolio. As a power user of the Atlas platform and an expert in Altana’s technology, the Technical Delivery Manager...
-
Sales Manager
vor 1 Monat
Canberra, Österreich Data#3 VollzeitAdd expected salary to your profile for insights Work for a company recognized as an Employer of ChoiceJoin a forward-thinking organization that values new ideas and innovation.Join a company with HEARTAre you an accomplished leader who thrives on collaboration and achieving success? Join Data#3, where our culture values and rewards such qualities. We...
-
Sales Manager
vor 3 Wochen
Canberra, Österreich Data#3 VollzeitAdd expected salary to your profile for insights Work for a company recognized as an Employer of ChoiceJoin a forward-thinking organization that values new ideas and innovation.Join a company with HEARTAre you an accomplished leader who thrives on collaboration and achieving success? Join Data#3, where our culture values and rewards such qualities. We...
-
Assistant Store Manager
vor 1 Monat
Canberra, Österreich Rebel Sport Limited VollzeitAssistant Store Manager (Inventory Manager)Join Australia's biggest sporting team at our Flagship store in Canberra!As an Assistant Store Manager (known internally as Inventory Manager) you will be leading team members to attain excellence in back of house operations, including receiving and replenishment. We are focused on the customer experience in all...
-
Assistant Store Manager
vor 3 Wochen
Canberra, Österreich Rebel Sport Limited VollzeitAssistant Store Manager (Inventory Manager)Join Australia's biggest sporting team at our Flagship store in Canberra!As an Assistant Store Manager (known internally as Inventory Manager) you will be leading team members to attain excellence in back of house operations, including receiving and replenishment. We are focused on the customer experience in all...
-
Inventory Manager rebel Canberra
vor 2 Monaten
Canberra, Österreich Rebel Sport Limited VollzeitAssistant Store Manager (Inventory Manager)Join Australia's biggest sporting team!As an Assistant Store Manager (known internally as Inventory Manager) you will be leading team members to attain excellence in back of house operations, including receiving and replenishment. We are focused on the customer experience in all that we do, and we are seeking a...
-
Inventory Manager rebel Canberra
vor 3 Wochen
Canberra, Österreich Rebel Sport Limited VollzeitAssistant Store Manager (Inventory Manager)Join Australia's biggest sporting team!As an Assistant Store Manager (known internally as Inventory Manager) you will be leading team members to attain excellence in back of house operations, including receiving and replenishment. We are focused on the customer experience in all that we do, and we are seeking a...
-
Johnny Bigg
vor 1 Monat
Canberra, Österreich JOHNNY BIGG VollzeitJohnny Bigg - Store Manager - Myer Canberra ACTWe are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on good customer service and constant dedication to producing and delivering high quality men's wear.STORE MANAGERAbout Us:We are a fast paced, high volume men's fashion wear brand with a...
-
Johnny Bigg
vor 1 Monat
Canberra, Österreich JOHNNY BIGG VollzeitJohnny Bigg - Store Manager - Myer Canberra ACT We are a fast paced, high volume men's fashion wear brand with a strong presence in the market place. We pride ourselves on good customer service and constant dedication to producing and delivering high quality men's wear. STORE MANAGER About Us: We are a fast paced, high volume men's fashion wear brand...