Senior Cloud Engineer

Full time

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At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.

What’s the opportunity?

Our Cloud Services team performs a central role in the development, integration and operation of Telstra Health products and services. We partner with other teams in both a support and an advisory role to continuously improve product delivery to customers through automation, continuous integration, and cloud hosting. We set the policies and guardrails that BU’s need to operate within to ensure a secure and maintainable cloud environment.

The primary outcomes of this role are to:

• Ensure the consistent availability of Telstra Health’s Cloud service capabilities.
• Meet service level agreement targets as set by the business.
• Contribute to ongoing discussions and assessment of suitable solutions both centrally as shared services and the solutions of our product team streams.
• Operate as an effective team member to deliver on strategic objectives defined in Telstra Health technology strategy.
• Providing guidance, mentorship, and expertise to junior engineers.

Major accountabilities:

• Focuses on solving complex, high-impact problems related to cloud architecture and infrastructure.
• Design, deploy, and manage scalable, secure, and reliable cloud infrastructure solutions based on industry best practices and Telstra Health Security policy.
• Collaborate with development and operations teams to define cloud architecture and ensure alignment with business requirements.
• Implement and manage cloud services across both AWS and Azure, including but not limited to virtual machines, storage, databases, networking components, and various PaaS services.
• Monitor cloud environments, proactively identify and resolve performance and security issues. Automate deployment, configuration, and management tasks using Infrastructure as Code (IaC) tools and techniques.
• Ensure the availability, performance, and scalability of cloud-based applications and services.
• Develop and maintain documentation, including architecture diagrams, standard operating procedures, and troubleshooting guides.

About you:

• Strong understanding of networking concepts, including VPCs, subnets, load balancers, and DNS.
• Strong working knowledge of security best practices and experience implementing security controls in cloud environments.
• Strong working knowledge of containerization technologies such as Docker and container orchestration tools like Kubernetes.
• Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Strong communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Relevant certifications in Microsoft Azure or AWS, such as Azure Administrator Associate, DevOps Engineer Expert, Azure Solutions Architect, AWS Certified Solutions Architect, or AWS Certified DevOps Engineer.
• Experience with serverless computing, such as AWS Lambda or Azure Functions.
• Knowledge of CI/CD pipelines and experience with tools like Azure DevOps, Jenkins or GitLab CI/CD.
• Familiarity with monitoring and logging tools such as Azure Monitor, AWS CloudWatch • Understanding of hybrid cloud architectures and experience with cloud migration projects
• Please note - you will need to be an Australian Citizen

We work in a fast paced, rapidly evolving environment with unique requirements that working in the health industry brings. We are dedicated and passionate IT professionals who take pride in the fact that the systems we support are designed to provide care, improve wellbeing and potentially to save lives.

What are some of the benefits of the business?

• We believe that flexibility is not a ‘perk’, it’s how we have always worked We celebrate that flexibility looks different for each of us and support your work-life harmony.
• Join us if you find change, a fast-paced environment and even some ambiguity thrilling Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you

And it doesn’t stop there…

• A free Telstra mobile and plan for eligible employees
• 30% discount on various Telstra products and services
• 16 weeks paid gender-equal parental leave, culture, family and domestic violence leave, as well as the option to purchase additional leave
• Career break and study assistance
• Ongoing development through various learning programs, access to O’Reilly and LinkedIn Learning and much more
• Free 24/7 professional and confidential support for you and your family
• Employee rewards program that includes discounts on shopping, electronics, gym memberships, movie tickets, health insurance and more

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on [email protected]  

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.

 Learn more about how Telstra Health is improving lives through digitally-enabled care here.

Telstra Health is Australia’s largest provider of digital solutions and services to healthcare providers and governments across the care continuum. Telstra Health has established a unique footprint, both locally in Australia and internationally, through its deep experience & expertise across the entire spectrum of health, aged care & social services.

By providing software products, solutions and platforms, we work with care providers in the hospital, health service, general practice, pharmacy and aged care support sectors to connect health information, clinicians and consumers. We also partner with industry-leading specialist organisations to successfully deliver critical national services.

Telstra Health is Australia’s largest provider of digital solutions and services to healthcare providers and governments across the care continuum. Telstra Health has established a unique footprint, both locally in Australia and internationally, through its deep experience & expertise across the entire spectrum of health, aged care & social services.

By providing software products, solutions and platforms, we work with care providers in the hospital, health service, general practice, pharmacy and aged care support sectors to connect health information, clinicians and consumers. We also partner with industry-leading specialist organisations to successfully deliver critical national services.

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