Accommodation Coordinator, Campus Services
vor 3 Monaten
Broome, Österreich
The University of Notre Dame Australia
Vollzeit
Accommodation Coordinator, Campus ServicesBased at our Broome CampusFull-time Continuing Opportunity- Join a national university committed to excellence in education, scholarship and research.
- Supportive Staff and work environment
- HEW Level 5 $75,182 pa to $83,594 + 14% superannuation
- Coordination of Broome, Derby & Kununurra accommodation for UNDA, including but not limited to; processing accommodation enquiries and reservations, administering guest accounts, coordinating guest arrivals and departures and conducting check-in and orientation to campus services and facilities.
- Regularly gather and assess guest feedback, promptly addressing any concerns and presenting recommendations for service enhancements in alignment with university standards and protocols.
- Develop and maintain accommodation guides, procedures, processes, marketing materials and UNDA website content relating to accommodation.
- Administer purchasing and procurement procedures, inventory and stock control for resources and consumables, ensuring alignment with annual budgets.
- Maintain registers and database and management systems, as required.
- Develop and maintain relationships with key internal and external stakeholders including local service suppliers, government agencies, other education and training organisations and the local community.
- Coordinate housekeeping and cleaning services for campus accommodation and facilities
- Assist with the coordination of administrative and service requirements for internal and external events and venue hire.
- Coordination and supervision of staff namely the Campus Operations Assistants and relevant contractors.
- Report and monitor all matters pertaining to security, safety, behaviour or discipline and contributing to emergency response plans and instructions.
- Report and monitor planned and reactive repairs and maintenance requirements.
- Relevant degree without subsequent relevant work experience, or completion of a diploma qualification with at least 2 years subsequent relevant work experience, or equivalent combination of relevant experience and/ or education or training.
- Previous leadership experience in the hospitality and accommodation industry, student accommodation.
- Ability to communicate and liaise professionally with staff, students, key stakeholders within the University, and with external stakeholders namely, contractors, external authorities, and members of the public.
- Demonstrated knowledge of workplace health and safety policy, procedure and regulations.
- Skilled in co-ordinating a service- oriented environment, with a commitment to the provision of high-quality client service.
- High level of attention to detail and accuracy, with an understanding of invoicing, purchase orders and stock management.
- Demonstrated ability to use a range of computer programs relevant to the management of facilities and resources. Experience in StarRez or a similar Student Housing Software highly desirable.
- Ability to adapt to an evolving facility management environment and possess the willingness to work collaboratively in a team environment to achieve work unit objectives.
- Generous training and development opportunities
- Friendly and collaborative working environment
- Fast paced environment with opportunity for professional growth