Looking for an experienced Infrastructure Manager to join an innovative IT service provider based on the Northern Beaches. They are a result-driven company with a very strong reputation in the community bringing over 20 years’ experience delivering a suite of IT and Technology services.

1. Help train and support staff
2. Provide technical support and administration
3. Collect, analyse, and verify information to configure and/or integrate new hardware and software upgrades in an existing network
4. Administer critical systems and functions including, but not limited to, Wintel Windows Server, Active Directory, Office365, MS Exchange, Physical Server Hardware, Azure, Windows AD (multi-site)
5. Participate in continuous improvement initiatives
6. Respond to and resolve technical incidents and problems within service level timeframes
7. Maintain a high standard of support and administration documentation for technical services
8. Participate in projects where required
9. Liaise with vendors for repairs, maintenance, and support as needed

If the following describes you, please reach out:

• Experience in building productive, collaborative, and cooperative relationships within the team and with end users and service providers to deliver quality service outcomes
• Delivering consistent service in a fast-changing environment
• Experience providing face-to-face support and working in a corporate environment
• Strong documentation and administration skills

• Windows Servers / Office 365 / Physical Server hardware / SQL servers / Remote Desktops / Windows AD (multi-site) / Azure AD
• Cisco / Meraki / Aruba/ HpE Switch
• Fortinet / Sophos Firewalls
• Shadowprotect / Storagecraft / Acronis / Veeam
• Microsoft Hyper-V
• Vmware

In return, you will be rewarded with career development and training in an inspiring, fun team environment.

What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.