Ticketing Coordinator

Live Nation is the world’s leading provider of live entertainment, promoting more than 40,000 shows annually for over 5,000 artists across 46 countries. Across Australia and New Zealand, we deliver the best all-round entertainment offering, with international headline concert tours, intimate boutique music events, family entertainment, comedy, festivals and much more.

The role:

The Ticketing Coordinator is responsible for providing administrative and operational support, related to ticketing operations, for the wider Ticketing team.

Key Responsibilities:

• Support administrative tasks related to Ticketing operations, including (but not limited to) data entry, maintaining documentation, ticket fulfillment and providing assistance with ticketing-related customer service enquiries
• Prepare and distribute various ticket sales reporting requirements
• Manage internal staff ticket request processes
• Provide assistance to the Ticketing Director and Ticketing Manager’s with day-to-day Ticketing operations as required
• Manage the ticketing process for club/ small theatre tours from end to end through booking on-sale plans, completing ticket builds, managing on-sale periods, overseeing event day/night and post-event settlement
• Manage, fulfill and report on all ticket inventory – management of sales, availabilities, holds, complimentary tickets, partner tickets, VIPs, house seats, industry tickets, venue holds, on sellers etc.
• Guest lists and management at venues as required, including box office issues, venue/seating inspections, attendance reports, tour management tickets and reports
• Maintain day-to-day external relationships with ticket agents, venues, artist agents, partners etc. influencing commercial outcomes for Live Nation as it relates to ticket allocations

What do we offer?

• Ticket perks to our events
• Flexible working environment
• Health & wellbeing activities and programs, including free counselling
• Investment in your personal career development and training
• To be part of an innovative and exciting business

Sound like the role for you? To apply, please click on the apply link and submit your resume and a cover letter telling us a little more about yourself

Equal Opportunities:  We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

About Us

Recognized three years in a row by Great Place to Work and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.