Night Manager
vor 1 Monat
Shangri-La Sydney is the city's leading luxury hotel. Located in the historic Rocks district between the Sydney Opera and Harbour Bridge, our hotel offers 564 spacious and inspired luxury guests rooms and suites, four food & beverage outlets and 18 functions rooms.
In this role you will provide supervision, direction and leadership to all Front Office personel as directed by the Front Office Manager or in the absence of the Front Office Manager. Oversee and assist in the overnight operations of the hotel, in particular the successful overnight operation of the Property Management System (OPERA). Also to ensure courteous and efficient service to each guest in accordance with Hotel standards and procedures with the objectives, performance and quality standards established by Shangri-La Hotel and Resorts.
In the role:
- Assist in the development and implementation of training programs for the Front Office in order to maximize morale and minimize turnover and ensure best possible service and guest satisfaction.
- Control the sale of rooms and maximise room revenue through the effective use of yield management.
- Ensure an effective flow of communication within the Front Office and with all other departments; maintain constant and clear communication with the Housekeeping department.
- Handle any guest complaints and follow up with the General Manager/Resident Manager and Hotel guests.
- Prepare such documentation concerning room occupancy and revenues, projected and actual sales information and historical statistics as required by the Front Office Manager, via continual communication with the Reservations Manager.
- Responsible for the smooth rolling of night audit procedures within Opera and ensure daily reports are issued to all departments.
- Supervises and guides all staff to ensure that the hotel’s policies and procedures are adhered to.
- Promptly and actively obtain feedback from guests and inform the relevant departments of the actions taken to rectify the feedback and to ensure guest satisfaction
- Salary range between $70k to $80k.
What is expected from you:
- At least 3 years in a similar position in a 5 star Hotel
- Excellent supervisory skills
- Proven experience dealing directly with guests
- Efficient with the use of Opera
- Previous knowledge of all accounting standards and procedures
- Know all emergency and fire procedures
If you have an eye for detail, the skills to be perform and are looking for the opportunity to grow your career in a respectful and harmonious work environment, please apply by clicking the apply button below.
#J-18808-LjbffrWir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Night Manager
vor 1 Monat
City of Parramatta Council, Österreich Royal Australasian College of Surgeons (RACS) VollzeitThursday, 18 April 2024 Mantra Parramatta, located right in the heart of Parramatta CBD, offers contemporary accommodation for guests with a mix of hotel suites and self-contained apartments, as well as the stylish Social House Dining and Bar and conferencing and function facilities. There is always a lot happening in and around Parramatta, so in your...
-
Night Manager
vor 1 Woche
City of Parramatta Council, Österreich Accor Apartments & Realty VollzeitMantra Parramatta, located right in the heart of Parramatta CBD, offers contemporary accommodation for guests with a mix of hotel suites and self-contained apartments, as well as the stylish Social House Dining and Bar and conferencing and function facilities. There is always a lot happening in and around Parramatta, so in your free time take your pick...
-
Night Auditor
Vor 2 Tagen
City of Parramatta Council, Österreich Accor Apartments & Realty VollzeitThursday, 28 March 2024 Mantra Parramatta, located right in the heart of Parramatta CBD, offers contemporary accommodation for guests with a mix of hotel suites and self-contained apartments, as well as the stylish Social House Dining and Bar and conferencing and function facilities. There is always a lot happening in and around Parramatta, so in your...
-
Night Manager
vor 4 Wochen
Sydney, Österreich CKE Restaurants VollzeitWHO WE ARE?Scape’svision is tobe the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...
-
Night Manager
vor 3 Wochen
Sydney, Österreich CKE Restaurants VollzeitWHO WE ARE?Scape’svision is tobe the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique,...
-
Night Manager
vor 1 Monat
City of Darebin, Österreich Accor VollzeitCompany DescriptionNovotel Melbourne Preston, boasting a freshly refurbished lobby, 383 hotel rooms, restaurant, bar and cafe, with one of the largest conference and events facilities within the Melbourne portfolio. The hotel is located in the vibrant inner north, 20 minutes from Melbourne Airport and Melbourne CBD, with on-site carpark and walking distance...
-
Night Auditor
vor 1 Tag
City of Stonnington, Österreich Accor Apartments & Realty VollzeitWednesday, 12 June 2024 Along the illustrious Chapel Street, The Olsen Melbourne – Art Series, is a masterpiece in itself, infused with the creations of esteemed Australian landscape artist Dr John Olsen. Offering boutique luxury accommodation including apartment-style studio suites, spacious one and two-bedroom suites, on-site Spoonbill Restaurant...
-
Night Auditor
Vor 2 Tagen
City of Hume, Österreich Accor Apartments & Realty VollzeitThursday, 21 March 2024 Mantra Melbourne Airport is conveniently located a stone's throw away from Tullamarine International Airport. The property offers apartment-style hotel rooms, cosy one-bedroom suites, and the added convenience of interconnecting family suites. Featuring the on-site Woodlands Restaurant & Bar, serving meals throughout the day, with...
-
Night Manager
vor 4 Wochen
Sydney, Österreich TFE Hotels Adina Apartment Hotels VollzeitVibe Hotel North Sydney, 171 Pacific Highway, Sydney, New South Wales, Australia Req #2171 Monday, 13 May 2024 Join the fun and supportive team and grow YOUR hotel career!!Set in the heart of North Sydney’s bustling business precinct, with easy access to cafes, and shops and close to the train station, Vibe Hotel North Sydney is recruiting a reliable...
-
Night Manager
vor 3 Wochen
Sydney, Österreich TFE Hotels Adina Apartment Hotels VollzeitVibe Hotel North Sydney, 171 Pacific Highway, Sydney, New South Wales, Australia Req #2171 Monday, 13 May 2024 Join the fun and supportive team and grow YOUR hotel career!!Set in the heart of North Sydney’s bustling business precinct, with easy access to cafes, and shops and close to the train station, Vibe Hotel North Sydney is recruiting a reliable...
-
Night Manager
vor 1 Monat
Sydney, Österreich Accor VollzeitCompany DescriptionEmbark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discovers the perfect blend of the French Zest and Sofitel luxury.We are currently undergoing a complete transformation and enhancing all the hotel facilities to...
-
Night Manager
vor 2 Monaten
Sydney, Österreich IBIS VollzeitCompany DescriptionAccor's Ibis Sydney Airport is looking for a rising star to join the team as Night ManagerIbis Sydney Airport is 3.5* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions! You lead with making every person feel...
-
Night Shift Manager
vor 3 Wochen
City of Wyndham, Österreich Linfox VollzeitJob no: 755466 Work type: Full time Location: Laverton North - VIC - Australia Applications close: 18 Jun 2024 11:55 PM AUS Eastern Standard Time Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in...
-
Night Manager
vor 4 Wochen
Sydney, Österreich TFE Hotels group VollzeitVibe Hotel North Sydney, 171 Pacific Highway, Sydney, New South Wales, Australia Req #2171 Friday, 10 May 2024 Are you willing to embrace the dark side?It’s not what you might think – and, guaranteed, more than you expect – if you’re ready to step up as Night Manager at Vibe Hotel North Sydney.We’re looking for a unique all-rounder and...
-
Night Manager
vor 3 Wochen
Sydney, Österreich TFE Hotels group VollzeitVibe Hotel North Sydney, 171 Pacific Highway, Sydney, New South Wales, Australia Req #2171 Friday, 10 May 2024 Are you willing to embrace the dark side?It’s not what you might think – and, guaranteed, more than you expect – if you’re ready to step up as Night Manager at Vibe Hotel North Sydney.We’re looking for a unique all-rounder and...
-
Night Manager
Vor 7 Tagen
Brisbane City, Österreich TFE Hotels Adina Apartment Hotels VollzeitAdina Hotel Anzac Square, 255 Ann Street, Brisbane, Queensland, Australia Req #2337 Are you willing to embrace the dark side?It’s not what you might think – and, guaranteed, more than you expect – if you’re ready to step up as Night Manager at Adina Apartment Hotel Brisbane Anzac Square.We’re looking for a unique all-rounder and quintessential...
-
Night Manager
vor 2 Wochen
Sydney, Österreich Veriu VollzeitWe are Veriu Group (pronounced 'Very You')! Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place.Through our...
-
Production Shift Manager
vor 1 Monat
Campbelltown City Council, Österreich Darrell Lea VollzeitThis is the opportunity you’ve been waiting for!!!!!! Darrell Lea is recruiting an experienced and motivated individual to join our Team as a Production Shift Manager on nights at our Ingleburn manufacturing facility.No day is the same at Darrell Lea, so be prepared to be on the go. Reporting to the Manufacturing Manager, this key role is responsible for...
-
Night Manager
vor 1 Woche
Brisbane City, Österreich TFE Hotels group VollzeitAdina Hotel Anzac Square, 255 Ann Street, Brisbane, Queensland, Australia Req #2337 Are you willing to embrace the dark side?It’s not what you might think – and, guaranteed, more than you expect – if you’re ready to step up as Night Manager at Adina Apartment Hotel Brisbane Anzac Square.We’re looking for a unique all-rounder and quintessential...
-
Night Auditor
vor 1 Tag
Sydney, Österreich Accor Apartments & Realty VollzeitCnr George St, And, Bond St, Sydney NSW 2000, Australia Req #1156 Wednesday, 12 June 2024 Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests...
