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Head Barista
Vor 3 Tagen
We pride ourselves on delivering exceptional coffee experiences to our customers. We believe in quality, consistency, and creating a welcoming environment where every guest feels at home. We are seeking a passionate and experienced Head Barista to join our team and lead by example, ensuring our standards are upheld.
Job Description: As the Head Barista, you will be the cornerstone of our café, responsible for not only crafting high-quality beverages but also for inspiring and leading our team. Your role is crucial in maintaining our reputation for excellence and ensuring customer satisfaction.
Key Responsibilities:
- Quality Control: Maintain and enforce the highest standards for coffee preparation, presentation, and taste.
- Team Leadership: Train, mentor, and motivate baristas to achieve their best performance, fostering a collaborative and positive work environment.
- Customer Service: Ensure all customers receive friendly, prompt, and attentive service, addressing any issues with a professional and courteous approach.
- Operations Management: Oversee daily café operations, including inventory management, equipment maintenance, and cleanliness.
- Problem Solving: Handle customer complaints and operational challenges swiftly and effectively.
Qualifications:
- Proven experience as a barista, with at least 3 years experience behind the machine.
- Deep knowledge of coffee brewing methods, equipment, and quality standards.
- Excellent communication and interpersonal skills.
- Strong leadership abilities with a focus on team development and customer satisfaction.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Flexible availability, including weekends and holidays.
What We Offer:
- Competitive salary and benefits.
- Opportunities for professional growth and development.
- A supportive and vibrant team environment.
- Employee discounts and perks.
Job Type: Full-time
Pay: $70,000.00 per year
Benefits:
- Employee discount
- Free drinks
- Free food
Schedule:
- 8 hour shift
- Day shift
- Fixed shift
- Public holidays
- Weekend availability
Supplemental pay types:
- Penalty rates
Ability to commute/relocate:
- Maribyrnong, VIC 3032: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hospitality: 3 years (Required)
Language:
- English (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
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