Aktuelle Jobs im Zusammenhang mit Fund Operations - Sydney - JPMorgan Chase & Co.
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Fund Order Services, AVP
vor 2 Monaten
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Fund Order Services
vor 1 Monat
Sydney, Österreich State Street VollzeitWho we are looking for:We are looking for the Core Operations Associate 1 position which is within Asia Pacific Global delivery. Fund Order Services unit located in Sydney. We are an end to end processing team which covers security price update , security transaction and corporate action process , client customized accounting report generate and delivery.Why...
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Fund Order Services
vor 3 Monaten
Sydney, Österreich State Street VollzeitWho we are looking for:We are looking for the Core Operations Associate 2 position which is within Asia Pacific Global delivery. Fund Order Services unit located in Sydney. We are an end to end processing team which covers security price update , security transaction and corporate action process , client customized accounting report generate and delivery.Why...
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Fund Order Services
vor 2 Monaten
Sydney, Österreich State Street VollzeitWho we are looking for:We are looking for the Core Operations Associate 1 position which is within Asia Pacific Global delivery. Fund Order Services unit located in Sydney. We are an end to end processing team which covers security price update , security transaction and corporate action process , client customized accounting report generate and delivery.Why...
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Fund Order Services
vor 2 Wochen
Sydney, Österreich State Street VollzeitWho we are looking for:We are looking for the Core Operations Associate 1 position which is within Asia Pacific Global delivery. Fund Order Services unit located in Sydney. We are an end to end processing team which covers security price update , security transaction and corporate action process , client customized accounting report generate and delivery.Why...
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Fund Order Services, Senior Associate
Vor 3 Tagen
Sydney, Österreich State Street VollzeitWho we are looking forWe are looking for the Core Operations assistant Manager position which is within Asia Pacific Global delivery  Fund Order Services unit located in Sydney. We are an end to end processing team which covers security price update , security transaction and corporate action process , client customized accounting report generate and...
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Revenue Operations Analyst
vor 1 Woche
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Fund Order Services
vor 3 Monaten
Sydney, Österreich State Street VollzeitWho we are looking forWe are looking for the Core Operations assistant Manager position which is within Asia Pacific Global delivery  Fund Order Services unit located in Sydney. We are an end to end processing team which covers security price update , security transaction and corporate action process , client customized accounting report generate and...
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Senior Customer Success Operations Analyst
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Transfer Agency, AVP
vor 2 Monaten
Sydney, Österreich State Street VollzeitWho we are looking for:We have an exciting opportunity for Registry professional experienced in Quoted Funds and ETF to establish and lead the implementation of quoted funds/ETF operations for the State Street Transfer Agency team in Australia. You will also be responsible for the effective management of staff and the execution of departmental strategy....
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Data Entry
vor 3 Wochen
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Tax Accountant
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Sydney, Österreich BNP Paribas VollzeitThis is a Tax Accountant role with one of the leading companies in AU right now 🔥 -- BNP Paribas -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at BNP Paribas 🧐🧐**Description of the Department:** The Tax services team is responsible for managing the overall...
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Client Service Manager
Vor 5 Tagen
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Senior Asset Manager
vor 2 Wochen
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Client Service Manager, Officer
vor 3 Monaten
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Client Service Manager, Officer
Vor 4 Tagen
Sydney, Österreich State Street VollzeitWho we are looking forWe are currently looking for an experienced Client Service Manager to join our Client Service Team.Why this role is important to usState Street Global Delivery, provides asset owners and managers with a wide range of support, from core custody, accounting and fund administration to complete servicing for complex alternative assets like...
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Sydney, Österreich State Street VollzeitWho we are looking forThe team you will be joining is a part of State Street Global Advisors, one of the biggest asset managers in the world, that provides services to the worldâs governments, institutions and financial advisors across the globe. With over four decades of experience and trillions of dollars in assets under management, we offer one of...
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Senior Data Analyst
vor 3 Wochen
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Digital Campaign Executive
Vor 7 Tagen
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Investment Performance Analysis, Senior Associate
vor 2 Monaten
Sydney, Österreich State Street VollzeitWho we are looking for:We are looking for an exceptional individual to become an Investment Analytics (IA) client facing specialist covering investment performance, attribution, risk, and mandate compliance working in our regional IA team.Why this role is important to us:The team you will be joining is a part of State Street Global Services (SSGS). SSGS...
Fund Operations
vor 3 Monaten
Do you have a passion for delivering a positive client experience? We are seeking a highly motivated individual who will play a crucial part in supporting the firm's Securities Services business where you will work on key projects with high profile clients. As a dynamic and driven professional, you will play a pivotal role in the Fund Services team where you will have an opportunity to elevate your career to the next level.
As a Client Service Associate within Fund Services Operations Service Delivery team, you will be responsible for acting as the daily contact and first point of escalation for clients and internal operations teams. You will take ownership of the issue and will assess, coordinate and manage the issues with the assistance of the relevant internal teams ensuring that service delivery standards are continuously in alignment with the terms of the service level agreement between J.P. Morgan and the client. You will exhibit an ability to work with, and manage through, other functional areas both locally and globally, to ensure the provision of a timely and efficient level of service. In your new role, you will also have a high degree of autonomy in the management of your client base, however you must be able to exercise reasonable judgment regarding the escalation of issues to the Relationship Manager, your client service team manager, and to appropriate operations managers.
Job responsibilities
- Establish schedule of service reviews with service delivery partners and conduct/run service reviews, and incorporate service metrics and client reporting.
- Be responsible for follow through on service delivery issues emanating from service reviews.
- Create and maintain “Paths to Green” for service functions operating below client expectations.
- Facilitate regular communication across all internal teams to support consistent service delivery (virtual team meetings).
- Establish a rapport with the client that allows for joint tactical planning for client and J.P. Morgan driven initiatives.
- Take a lead role in all service delivery initiatives.
- Be conversant in each product provided to the client from J.P. Morgan with a focus on the superannuation funds segment.
- Understand how your clients interact and impact each product group, and leverage this knowledge to facilitate timely problem resolution between client and J.P. Morgan Operations teams.
- Act as the subject matter expert in one or more product areas, and ensure you proactively seek to understand internal, client or industry changes associated with their subject matter areas and drive that information for the benefit of the team.
- Manage internal virtual service team involved in service delivery activities for the client.
Required qualifications, capabilities, and skills
- Minimum 5 years relevant industry experience in the financial services sector.
- Relevant knowledge and experience will be considered in conjunction with related business degree, or industry recognized training ((Certified Practising Accountant (CPA), Association of Chartered Certified Accountants (ACCA), Security Industry Association (SIA), The Australian Financial Security Authority (AFSA)).
- Demonstrated experience in, exposure to and interest in global financial markets.
- Demonstrated experience and exposure to complex superannuation fund client base.
- Demonstrated experience in and exposure to investment administration products including Portfolio Accounting, Unit Pricing, Financial Accounting.
- Demonstrated experience and exposure to Investment Middle Office, Performance and complex Fund Structure services.
- Demonstrated experience in forming, building and leveraging internal and external client relationship.
- Proactively responds and adapts to change on a personal and professional level. Supports and influences strategies to support business transformations and enhancements to current practices.
- Supports, drives and influences the goals and strategies of business by taking initiative, engaging others, expressing ideas and challenging the status quo and effectively representing the Business function.
- Actively demonstrates leadership, influencing and change management behaviours.
- Takes accountability for issues and actions and leverages relationships to ensure client and internal expectations are met.
Preferred qualifications, capabilities, and skills
- Team player
- Effective influencing and negotiation skills
- Effective and proven presentation skills
- Excellent communication skills
- Effective attention to the identification, prioritization and resolution/escalation of risk issue.
- Continuously displays effective analytical and decision making skills
- Ability to work under pressure, prioritise appropriately, meet deadlines and juggle simultaneous demands.