Service Administrator – Brisbane
vor 1 Monat
- Are you highly organised with great attention to detail?
- Do you have previous experience working in a Servicing Department, scheduling jobs for technicians?
- Are your customer service and administrative skills second to none?
- Being the first point of contact for client work requests (via phone and email)
- Use internal data management systems to log job details and schedule the allocation and distribution of works, maintaining open communication with all service technicians, subcontractors, and clients to ensure the successful completion of works.
- Accounts Payable – Raising purchase orders for materials, suppliers, and subcontractors. Matching supplier and subcontractor invoices for payment.
- Accounts Receivable – Raising client invoices.
- Manage / update client portals.
- Administrative duties as required.
- Experience using Pronto/Concur is extremely desirable.
- Experience in Air Conditioning or similar industry, specifically maintenance contract scheduling, with breakdowns and quoted works.
- Ability and confidence to communicate effectively with clients, management, subcontractors, and service technicians.
- Excellent organisation, time management and planning
- Good problem-solving skills and strong sense of initiative.
- Quick and accurate data entry skills (Essential)
- High attention to detail
- Must have strong Microsoft Office skills including Word, Excel, and Outlook
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