![CloudFlare](https://media.trabajo.org/img/noimg.jpg)
Professional Services Consultant, Application Services
vor 1 Monat
Available Location: Remote, Australia, or Sydney, Australia
About the role:
Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As a Professional Services Consultant for Application Security and Performance, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield.
This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected around 30%.
What you will do:
- Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.
- Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
- Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process. Provide guidance to the customer to configure their CPEs and integration points.
- Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
- Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc.
Experience might include a combination of the skills below:
- 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer.
- Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
- Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
- Working experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS.
- Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3.
- Working experience with infrastructure as code tools like Terraform.
- Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.
- The work will be performed in English. Fluency in a second regional language is a must
-
Sydney, Österreich Cloudflare VollzeitAbout UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...
-
Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Proofpoint VollzeitProfessional Services Consultant page is loaded Professional Services Consultant Apply locations Sydney, Australia time type Full time posted on Posted Yesterday job requisition id R10748 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus...
-
Senior Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Proofpoint VollzeitSenior Professional Services Consultant page is loaded Senior Professional Services Consultant Apply locations Sydney, Australia Melbourne, Australia time type Full time posted on Posted Today job requisition id R10749 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to...
-
Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Proofpoint VollzeitIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based...
-
Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Proofpoint VollzeitIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based...
-
Senior Professional Services Consultant
vor 3 Wochen
Sydney, Österreich Proofpoint VollzeitProofpoint Proofpoint helps protect people, data and brands against cyber attacks. Offering compliance and cybersecurity solutions for email, web, cloud, and more. View company page It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Corporate...
-
Senior Professional Services Consultant
vor 4 Wochen
Sydney, Österreich Proofpoint VollzeitIt's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based...
-
Professional Risk Practice Consultant
Vor 5 Tagen
Sydney, Österreich McGrathNicol Services Pty Ltd. VollzeitMcGrathNicol is a specialist Advisory and Restructuring firm, helping businesses improve performance, manage risk, and achieve stability and growth. We are seeking an experienced Risk Consultant to join our Professional Practice team in Sydney. This internal role will contribute to the effective management of the firm’s operational risks and support...
-
VP, Professional Services APAC
vor 1 Monat
North Sydney, Österreich OpenText VollzeitSelect how often (in days) to receive an alert:VP, Professional Services APACNorth Sydney, NSW, AUOPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded...
-
VP, Professional Services APAC
vor 4 Wochen
North Sydney, Österreich OpenText VollzeitSelect how often (in days) to receive an alert:VP, Professional Services APACNorth Sydney, NSW, AUOPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded...
-
Sydney, Österreich Rizing VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: SAP SuccessFactors Employee Central Principal Consultant, Professional Services Rizing, a prominent provider of SAP consulting and implementation services, is expanding its Professional Services team....
-
Service Consultant
vor 1 Monat
Sydney, Österreich Ebas Group VollzeitThe Company EBAS Group is excited to partner with a leading player in the MarTech industry. Our client is at the cutting edge of marketing technology, specialising in advanced omnichannel customer engagement platforms. As a subsidiary of a major multinational corporation, they uniquely combine the vigour of a fast-growing startup with the robust resources of...
-
Service Consultant
vor 4 Wochen
Sydney, Österreich Ebas Group VollzeitThe Company EBAS Group is excited to partner with a leading player in the MarTech industry. Our client is at the cutting edge of marketing technology, specialising in advanced omnichannel customer engagement platforms. As a subsidiary of a major multinational corporation, they uniquely combine the vigour of a fast-growing startup with the robust resources of...
-
VP, Professional Services APAC
vor 1 Monat
North Sydney Council, Österreich OpenText VollzeitSelect how often (in days) to receive an alert: VP, Professional Services APAC North Sydney, NSW, AU OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most...
-
VP, Professional Services APAC
vor 4 Wochen
North Sydney Council, Österreich OpenText VollzeitSelect how often (in days) to receive an alert: VP, Professional Services APAC North Sydney, NSW, AU OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most...
-
Senior Accountant – Business Services
vor 4 Wochen
Sydney, Österreich ACACIA Facility Services VollzeitJoin Our Client’s Dynamic Team as a Business Services Senior Accountant Are you an experienced professional with a passion for numbers and a knack for communication? Our Client, a leading firm in Sydney, is seeking a talented individual with Australian experience to join their team in a pivotal role. Position: Business Services Senior Accountant Location:...
-
Sydney, Österreich OpenText VollzeitThe Vice President, Professional Service Delivery ASPAC will lead the implementation of projects for OpenText software solutions in the Asia Pacific Region Reporting to SVP of Professional Services and serving as an integral member of the senior leadership team, this vice president will manage the projects in the Asia Pacific Region, develop the project...
-
Associate Customer Service Consultant
Vor 2 Tagen
Sydney, Österreich HUB24 Limited VollzeitGet notified about new Customer Service Consultant jobs in Australia. 935 Customer Service Consultant Jobs in Australia Maitland, New South Wales, Australia 1 week ago Customer Service Representative - EyecareCustomer Service Representative (@ Koala) Sydney, New South Wales, Australia 1 month ago Customer Service Representative - BankingCustomer...
-
Professional Services Coordinator
vor 1 Monat
Sydney, Österreich DBG Health VollzeitThe Wellness Here for Life team are looking for an admin superstar to manage end-to-end nurse clinic support. Use your skills for good! 20th May, 2024 About DBG Health:DBG Health is an independent health, wellness, and beauty company with headquarters in Melbourne and over 800 professionals collaborating across the globe to successfully deliver affordable...
-
Professional Services Coordinator
vor 4 Wochen
Sydney, Österreich DBG Health VollzeitThe Wellness Here for Life team are looking for an admin superstar to manage end-to-end nurse clinic support. Use your skills for good! 20th May, 2024 About DBG Health:DBG Health is an independent health, wellness, and beauty company with headquarters in Melbourne and over 800 professionals collaborating across the globe to successfully deliver affordable...