Store Manager

Wodonga, Yarra Valley & High Country VIC

Management - Store (Retail & Consumer Products)

Job Advertisement: Store Manager at Opposite Lock Albury Wodonga

Position: Store Manager
Location: Wodonga
Type: Full-Time

About Us: Opposite Lock Albury Wodonga is a leading name in the 4WD accessory industry, known for our extensive range of high-quality products and exceptional customer service. We specialise in providing quality accessories and fitting services to adventure and off road enthusiasts. Our store is a hub for those who are passionate about exploring the great outdoors and equipping their vehicles with the best gear available.

Job Description: We are seeking a dynamic and experienced Store Manager to lead our team at Opposite Lock Albury Wodonga. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring excellent customer service, managing inventory, and driving sales growth. You will play a crucial role in maintaining our reputation for quality and reliability.

Key Responsibilities:

• Team Leadership: Manage, motivate, and develop a team of sales associates and technicians to achieve store objectives and maintain a positive work environment.
• Customer Service: Ensure that every customer receives exceptional service, from initial consultation to post-sale support.
• Sales Management: Drive sales performance by implementing effective sales strategies and promotions.
• Inventory Control: Oversee inventory management, including stock levels, ordering, and stocktaking, to ensure the store is well-stocked with popular products.
• Store Operations: Handle day-to-day operations, including opening and closing procedures, cash handling, and maintaining store cleanliness and organisation.
• Marketing and Promotion: Collaborate with the marketing team to plan and execute in-store promotions and events.
• Financial Management: Monitor store financials, including sales targets, budgets, and expenses, to ensure profitability.
• Customer Relationships: Build and maintain strong relationships with customers, providing expert advice and assistance with their accessory fitting needs.
• Mechanical Aptitude and Service Work: Demonstrate strong mechanical knowledge and aptitude to assist with service work, including fitting accessories and troubleshooting mechanical issues related to 4WD vehicles.

Qualifications:

• Proven experience as a Store Manager or in a similar leadership role, preferably in the automotive or retail industry.
• Strong understanding of 4WD accessories and the off-road market is highly desirable.
• Excellent leadership and team management skills.
• Exceptional customer service and communication skills.
• Demonstrated mechanical knowledge and aptitude, with experience in service work and accessory fitting.
• Strong organisational and multitasking abilities.
• Proficient in using retail management software and MS Office.
• Ability to analyse sales data and make informed decisions.

What We Offer:

• Competitive salary offered, negotiable based on experience.
• Full maintained offroad vehicle
• Comprehensive training and development programs.
• Opportunity to work with a passionate and knowledgeable team.
• Employee discounts on all products and services.
• A vibrant and supportive work environment.

How to Apply: If you are a motivated and experienced individual with a passion for 4WD accessories and customer service, we want to hear from you Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role to jason@thewyattgroup.com.au or apply in person at 87 Thomas Mitchell Drive.

Join us at Opposite Lock and help our customers gear up for their next adventure

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