Business Applications Integration Specialist
Vor 3 Tagen
About The Role
As an Applications Integration Specialist, you will be responsible for providing technical expertise and services for integrating applications, data, and processes across the organisation. Your role will involve:
- Offering advice and technical support to Business Units and project teams, ensuring compliance with Cyber Security and Architecture standards.
- Providing second/third level support to resolve customer queries, issues, and problems, ensuring timely resolution of incidents linked to the Hybrid Integration Platform.
- Reviewing and analysing existing records of incidents and problems to optimise existing integrations and processes.
- Extensive experience in developing integrations using the webMethods product suite.
- Considerable experience in coding languages (e.g. Java, NodeJS, PowerShell, SQL, Regex, etc.).
- Relevant experience in managing customer support issues in a diverse infrastructure environment requiring immediate responsiveness to maintain business operations.
- Strong understanding of Application Package Interfaces (APIs) and security principles.
- Exposure to the Information Technology Infrastructure Library (ITIL) Service Management Framework.
- Demonstrated ability to design and develop integrations using an integration platform solution (e.g. webMethods, webMethods.io, TIBCO, MuleSoft, etc.).
- Exposure to the Software Development life cycle and DevOps principles.
- Proven ability to break down business requirements and develop integrations using industry-standard design patterns.
- High level of interpersonal skills including written and verbal communications.
- Proven ability to build strategic relationships across the business and to use networks effectively to facilitate broad support.
- Strong organisational and planning skills including the ability to cooperate with others to achieve timeframes.
- Demonstrates the values and behaviours that contribute to a constructive, high-performance culture.
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