Senior Team Leader

Housing & Homelessness Services (Community Services & Development)

Full time

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Anglicare North Queensland Limited (Anglicare NQ) operates many programs across North Queensland with activities extending south through Airlie Beach, to Townsville, and north to Cairns. Together, as one team, our purpose is to support our community to have empowered, full and active lives, with equity for all. Everything we do is underpinned by our core values (Compassion, Integrity, Respect, Inclusion and Courage).

Anglicare NQ is a proud employer of and service provider to First Nations People. We acknowledge Aboriginal & Torres Strait Islander people as the traditional custodians of the lands across North Queensland where we deliver our services. We commit to working respectfully to honour First Nations continuing cultural and spiritual connections to lands, sea and waters and pay our respect to elders past and present.

Program Overview

Join our dedicated Immediate Housing Response (IHR) team, this service provides support to access and sustain short term accommodation for people experiencing homelessness, or at imminent risk of homelessness with no other alternative accommodation or housing options. Via a case management framework, the Immediate Housing Response team provides proactive support services to assist people to stabilise their situation and aims to facilitate the transition to safe and secure housing. This position oversees two services, our IHRF service provides support to families and the IHRSC service provides support to both singles and couples.

To Be Successful You Will Need

• The Ability to effectively lead a team at a senior level to deliver service programs and ensure they remain aligned with organisational goals and objectives.
• Extensive experience working within government funded programs. 
• Ability to build and maintain relationships with stakeholders, including government bodies, community organisations, and other service providers to promote the organisation and its services.
• Demonstrated leadership qualities with the capacity to motivate and effectively lead a team. 
• Prior people management experience including recruitment, rostering, supervision, coaching and providing feedback, as well as performance management. 
• Comprehensive knowledge of organisational programs, policies, and operations.
• Tertiary qualifications combined with relevant industry experience or extensive industry experience. 
• Experience working with Aboriginal and Torres Strait Islander people, families and communities will be highly regarded. 
• Experience working with people from culturally and linguistically diverse (CALD) backgrounds will be highly regarded. 
• Out of hours may be required from time to time
• Intra and interstate travel may be required

Compliance 

• A current QLD drivers licence ‘Class C’ or interstate equivalent
• Blue Card (Working with children card)
• A current national Police Check (within the last 3 months)
• Current First Aid & CPR Certifications

What We Can Offer You

• Salary packaging available
• Full time permanent role
• Access to a comprehensive Employee Assistance Program (EAP)
• Access to a large variety of discounts through our HRIS benefits

Diversity and inclusivity are important to Anglicare NQ and we are committed to ensuring our workplace and services reflect this. Everyone is welcome, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.

Ready to Take the Next Step? 

Click the Apply button and submit a cover letter along with your CV. Applications close Tuesday 9th July 2024, however, we may close the advertisement prior to this date in the instance a suitable candidate is found, if you think this is the job for you, please don't hesitate to submit your application. 

This advert is only meant to be an overview, for all the details on what makes this such a great opportunity or to ask any questions please email hr@anglicare.net . 

Your application will include the following questions:

Are you over the age of eighteen (18 or over)?

Are you legally entitled to work in Australia?

If you are not a citizen or permanent resident please provide details of your visa type, expiry date, and working hours restrictions if any.If you are a citizen / permanent resident simply indicate NA

Do you have a Blue Card?

LCS2

Do you have a National Police Check?

Have you been vaccinated against COVID 19?

Do you have a current driver's licence?

Please select the relevant qualifications that you hold

Anglicare North Queensland Limited (ANQL) operates many programs across North Queensland with activities extending south through Townsville to Mackay, west to Mt Isa and north to Cairns, Cape and Torres Strait.

ANQL has experience in a broad range of Service Areas across the region which include Housing and Homelessness, Mental Health and Wellbeing, Out of Home Care for Young people, Public Diversionary and Community Outreach services. ANQL works towards reducing systemic social disadvantage in Australia and the organisation has operated throughout this region for over 30 years.

Across the region ANQL employs over 200 staff and volunteers and encourages in its operations social diversity, access and inclusion, community and consumer participation (where this is applicable).

The organisation is governed by a voluntary Board of Directors based providing regional representation and the operations are managed by the Chief Executive Officer. ANQL board members are committed to being independent in nature, taking ultimate responsibility in ensuring effective mechanisms are in place that enable collective decision making, with clear policies and procedures to ensure that all legal, ethical and social responsibilities are fulfilled.

Source: this is an extract from the company’s own website.

Anglicare North Queensland Limited (ANQL) operates many programs across North Queensland with activities extending south through Townsville to Mackay, west to Mt Isa and north to Cairns, Cape and Torres Strait.

ANQL has experience in a broad range of Service Areas across the region which include Housing and Homelessness, Mental Health and Wellbeing, Out of Home Care for Young people, Public Diversionary and Community Outreach services. ANQL works towards reducing systemic social disadvantage in Australia and the organisation has operated throughout this region for over 30 years.

Across the region ANQL employs over 200 staff and volunteers and encourages in its operations social diversity, access and inclusion, community and consumer participation (where this is applicable).

The organisation is governed by a voluntary Board of Directors based providing regional representation and the operations are managed by the Chief Executive Officer. ANQL board members are committed to being independent in nature, taking ultimate responsibility in ensuring effective mechanisms are in place that enable collective decision making, with clear policies and procedures to ensure that all legal, ethical and social responsibilities are fulfilled.

Source: this is an extract from the company’s own website.

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