Aktuelle Jobs im Zusammenhang mit External Dispute Resolution Manager - Sydney - Insurance Australia Group Limited

  • External Reporting Manager

    vor 3 Wochen

    Sydney, Österreich Xero Vollzeit

    This is a External Reporting Manager role with one of the leading companies in AU right now 🔥 -- Xero -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Xero 🧐🧐The External Reporting Manager is responsible for ensuring that Xero’s financial information is of...

  • Business Analyst, Transaction Disputes

    vor 3 Wochen

    Sydney, Österreich Cuscal Limited Vollzeit

    This is a Business Analyst, Transaction Disputes role with one of the leading companies in AU right now 🔥 -- Cuscal Limited -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Cuscal Limited 🧐🧐## **Job Description** **Our client’s success is our success. And...

  • Associate / Senior Associate

    vor 3 Wochen

    Sydney, Österreich Clifford Chance Vollzeit

    This is a Associate / Senior Associate role with one of the leading companies in AU right now 🔥 -- Clifford Chance -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Clifford Chance 🧐🧐Job Description We have one of the world's leading litigation and dispute...

  • External Reporting Manager

    vor 2 Wochen

    Sydney, Österreich Chubb Vollzeit

    Job DescriptionChubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with...

  • Legal Assistant Roles

    vor 4 Monaten

    Sydney, Österreich Burgess Paluch Legal Recruitment Vollzeit

    Multiple roles across a variety of areas of law at top-tier, mid-tier and boutique law firms & global firms. We are currently working with a range of top, mid-tier national and boutique law firms on a range of support staff roles. Some of these roles include: Legal Assistant - Government/Planning & Environment Legal Assistant - Personal Injury Legal...

  • Major Incident Manager

    vor 3 Wochen

    Sydney, Österreich ServiceNow Vollzeit

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...

  • Incidents and Complaints Manager

    Vor 7 Tagen

    Sydney, Österreich Mable Vollzeit

    This is a Incidents and Complaints Manager role with one of the leading companies in AU right now 🔥 -- Mable -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Mable 🧐🧐**We’re powered by purpose** Mable is an online platform connecting Australians looking for...

  • Senior Manager of Customer Success, APAC

    vor 3 Wochen

    Sydney, Österreich Aircall Vollzeit

    This is a Senior Manager of Customer Success, APAC role with one of the leading companies in AU right now 🔥 -- Aircall -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Aircall 🧐🧐**Overview:** Aircall is looking for a dynamic and experienced Manager of Customer...

  • Senior Legal Counsel

    vor 1 Monat

    Sydney, Österreich Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs part of BCG’s global team of employment lawyers, you will continue to build the centre of employment expertise within, and provide support on employment legal matters predominantly within the ANZ region (Australia and New Zealand) as well as ad hoc support across other countries within Asia Pacific (likely South East Asia) and other...

  • Senior Legal Counsel

    vor 4 Wochen

    Sydney, Österreich Boston Consulting Group Vollzeit

    WHAT YOU'LL DO As part of BCG's global team of employment lawyers, you will continue to build the centre of employment expertise within, and provide support on employment legal matters predominantly within the ANZ region (Australia and New Zealand) as well as ad hoc support across other countries within Asia Pacific (likely South East Asia) and other...

  • Senior Legal Counsel

    Vor 2 Tagen

    Sydney, Österreich Boston Consulting Group Vollzeit

    WHAT YOU'LL DOAs part of BCG’s global team of employment lawyers, you will continue to build the centre of employment expertise within, and provide support on employment legal matters predominantly within the ANZ region (Australia and New Zealand) as well as ad hoc support across other countries within Asia Pacific (likely South East Asia) and other...

  • Product Manager, Logistics

    vor 2 Wochen

    Sydney, Österreich Amazon Vollzeit

    Description About the Role: We're seeking a diverse and talented Product Manager to join our External Fulfilment (EF) team in Sydney. This role offers an exciting opportunity to drive the launch and expansion of EF fulfillment programs, contributing to Amazon's customer-centric approach. Key job responsibilities • Lead and contribute to expansion...

  • Senior In-house Counsel

    vor 3 Wochen

    Sydney, Österreich Employsure Vollzeit

    This is a Senior In-house Counsel role with one of the leading companies in AU right now 🔥 -- Employsure -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Employsure 🧐🧐As part of the Peninsula Group of Companies, we offer a comprehensive WHS/HR package,...

  • Client Manager

    vor 2 Monaten

    Sydney, Österreich State Street Vollzeit

    Charles River Development, a State Street company, is growing and we are seeking a Relationship Manager to join the team based in Sydney, Australia.  The award-winning Charles River Investment Management System enables sound and efficient investing across all asset classes to our prestigious clients.  We continue to be a market leading solution for...

  • Product Manager

    vor 3 Wochen

    Sydney, Österreich PropertyMe Vollzeit

    This is a Product Manager role with one of the leading companies in AU right now 🔥 -- PropertyMe -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at PropertyMe 🧐🧐**About the job 🚀** As a Product Manager, you will work closely with all stakeholders of the...

  • Quality Manager

    vor 3 Wochen

    Sydney, Österreich Pact Group Holdings Ltd Vollzeit

    This is a Quality Manager role with one of the leading companies in AU right now 🔥 -- Pact Group Holdings Ltd -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Pact Group Holdings Ltd 🧐🧐**Company Description** Our Pact Packaging division is pioneering a whole...

  • Corporate Counsel II

    vor 1 Monat

    Sydney, Österreich FIS Global Vollzeit

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Law Travel Percentage : 0%The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the...

  • Product Manager, Supply Chain

    vor 3 Wochen

    Sydney, Österreich Amazon Vollzeit

    This is a Product Manager, Supply Chain (Fullfillment) role with one of the leading companies in AU right now 🔥 -- Amazon -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Amazon 🧐🧐**DESCRIPTION** External Fulfilment (EF) team is seeking highly motivated...

  • Night Manager

    vor 3 Wochen

    Sydney, Österreich Hilton Vollzeit

    A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. What will I be doing? As a Night Manager, you're the first point of contact for any general management related queries that arise outside normal operating hours. The position has a...

  • Product Manager, Financial Crime

    vor 1 Woche

    Sydney, Österreich Cuscal Limited Vollzeit

    This is a Product Manager, Financial Crime role with one of the leading companies in AU right now 🔥 -- Cuscal Limited -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Cuscal Limited 🧐🧐## **Job Description** **Our client’s success is our success. And you make...

External Dispute Resolution Manager

vor 4 Monaten

Sydney, Österreich Insurance Australia Group Limited Vollzeit

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

Workplace Type:  Hybrid

Make a difference and join the Customer Relations leadership team as the External Dispute Resolution Manager (EDR).
Join the largest insurance group in Australia and New Zealand. 
 
Your Role

Lead the strategic direction and management of IAG's EDR process at an exciting time of transformation. Drive the fair and efficient resolution of external complaints, aligning with regulatory standards, and maintaining a positive customer experience.
 
This is a permanent role, we welcome applicants from all major cities in Australia.
 
About You

  • Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management within the financial sector.
  • Advanced understanding of Australian financial services regulations, including extensive knowledge of legislation such as RG271 and GICOP, coupled with experience engaging with AFCA and/or ASIC.
  • Demonstrated commitment to delivering fair complaint outcomes for customers and enhancing customer experience.
  • Excellent stakeholder management, verbal, and written communication skills in high-paced customer operations.
  • Bachelor's degree in business, law, or related field (preferred).

Applications close Friday, 31 May 2024 at 23:59pm AEDT.
 
ABOUT US 
IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub forclimate change experts and a centre of resiliencedesign. We chat over coffee with customers,advocate for them in the corridors of Parliament andback them up in the community when life’s momentshit hardest. 
 
You’ll know our brands – NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together theyturn our IAG purpose of making your world saferinto action by helping, supporting ambitions andmaking insurance accessible. 
 
We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
 
We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutionsthat enable growth,develop resilienceand create meaningful change. 
 
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees.We do this because we’re ready for you. 
 
All this shows up in what we offer:

  • Grow your financial future with 13% superannuation as standard
  • Flexibility through a program called MyFlex - supporting you to live life to the full
  • Welcome Back cash bonus when returning from parental leave
  • Partner discounts on every day and special occasion items
#J-18808-Ljbffr