Senior Technical Lead

Our Team & Opportunity

APAC Technology is one of Vanguard Australia's largest divisions, providing technology assistance, support and expertise to the organisation. Our teams provide support across various divisions such as, Global Investment Financial Systems, Personal Investor, and Financial Advisor Services & Marketing Technology

In this role, the Senior Technical Lead provides the most senior-level technical leadership, including the direction, evaluation, implementation and integration of new and existing technologies and tools across a breadth of platforms, whilst providing direction and advice across multiple teams. You will be involved in some exciting upcoming and existing projects such as:

• Innovative digital experiences that drive business value through scalable, direct-to-consumer web and native mobile solutions that delight our investment clients.

• Create and leverage enterprise-wide solutions that power Vanguard’s shared-services divisions to operate and provide services that lead to amazing client outcomes.

• Continuous evolution of our modern marketing technology (MarTech) ecosystem that can be applied to promote Vanguard, including its mission & brand, along with the ability to provide a timely, relevant, and personalised multi-channel client experience.

• Software development and support services for our global IMG business

• Build and support mature, modern platform capabilities that provides scalable, performant, and secure services to power the Personal Investor and Advisor client experiences.

• Provide technology solutions that enable a world-class customer support capability.

You will partner with Australian and global business units to strategically advise how contemporary technologies, education and process innovation can help them to deliver value and meet their business goals and obtain their outcomes and key results.

With an elevated level of IT and business acumen, the Senior Technical Lead proactively identifies opportunities and demonstrates possibilities that technology can enable.

You will provide technical leadership to establish and foster best of breed engineering teams whilst contributing to our international agenda and strategy.

Core Accountabilities

• Provide senior level technical leadership for critical software projects on multiple platforms, whilst providing technical expertise and completes complex development, design, implementation, architecture design specification, and maintenance activities

• Ensure the viability of IT deliverables, recommend development and architectural options and approves the team's technical deliverables. Provide a focus on testing approaches, including functionality, technical limitations, and security

• Identify & approve potential technical solutions proposed by team members. Resolve complex technical problems and respond to technical issues based on project timelines and timeframes

• Research issues and undertake root cause analysis; anticipate technology problems and preventatives

• Communicate with key stakeholders on project issues and implications, evaluate the impacts of change requests on technologies and effectively persuade and influence others on ideas

• Maintain current and working knowledge of IT development methodology, architecture design, and technical standards

• Mentor crew and identifies training needs as new standards are instituted, ensures their usage by team members

• Learn and apply modern technology quickly, and is well versed in the latest technologies and tools supporting software development in the industry. Assist with the creation of strategic product launch roadmaps

• Ensure the viability of IT deliverables and recommend development options, including design, build/buy, and vendor purchase. Partner with architects to design and implement high-performant, scalable and secure solutions

• Review and approve documentation and diagrams created by IT team members, writes documentation, including technical standards and processes.

• Identify opportunities for continuous quality improvement of technical standards, methodologies, and technologies and leads recommended solutions

• Develop code that is well structured, backed by automated tests, and is easy to understand and maintain; employ contemporary software development techniques to ensure tests are implemented in a way that supports automation

• Amplify the productivity of entire teams through collaboration, coaching and the implementation of technology frameworks

• Thoroughly understand and complies with Information Technology and Information Security policies and procedures and verifies that deliverables meet requirements. Works across organisational lines to improve both IT and Information Security policies and procedures.

What we are looking for

• Undergraduate degree in a related field or the equivalent combination of training and experience

• 10 + years software engineering experience. Experience developed within investment management or financial services would be highly desirable.

• Proven experience in designing and implementing cloud-native software systems using modern software practices such as continuous delivery, DevOps techniques, shift-left quality assurance, test-driven development and clean code approaches.

You will bring outstanding stakeholder engagement skills, along with exceptional communication skills. You will have experience in a global environment with a demonstrated ability in driving results and efficiently contributing to innovative customer solutions.

You understand targets and timelines and have an ability to transform ambiguity into solutions through collaboration and creativity. You will bring demonstrated similar development experience, ideally within a similar organisation or consultancy, and experience working in an agile and client centric organisation.

Specialisations that will make an impact

Expected:

• Experience with building and designing systems, APIs and components that can power modern web and native mobile client applications.

• Strong understanding of how client-side web and mobile applications can be designed and built to modern standards.

• Experience with implementing and leading continuous delivery approaches.

• Working to succeed as one team by providing technical mentoring and guidance, driving best of breed engineering practices relevant to the work, and uplifting technical ways of working

• Experience with back-end engineering (Java, Node.js, Spring / Spring Boot, Python, Docker, Kubernetes)

• Designing, implementing, and deploying on cloud (knowledge of cloud/AWS development/engineering best practices is highly desired)

• Experience in designing and building scalable and highly available client facing solutions and associated technologies, including APIs, micro-services, real time data streaming and event driven architecture.

• Familiarity with DevOps concepts, tools and continuous delivery pipelines – Bamboo, GitHub, Maven, Bitbucket, etc.

Desirable:

• Experience with Site Reliability Engineering principles, resiliency design patterns and relevant tooling/chaos engineering to mature teams DevSecOps mindset and practices.

• Experience with inner sourcing and reuse principles/culture, patterns and frameworks is highly desired

• Experience with API management platforms, design standards, patterns, and best practices (knowledge of KONG is highly desired)

• Knowledge of and practical experience with modern cloud-based architectures and principles and how they can be implemented by product delivery teams.

• Experience with test automation frameworks (UI visual regression, BDD/TDD/FDD etc)

• Capability to question the status quo, challenge yourself and others to think out of the box on the value that will be delivered to our clients and advisers.

Special Factors

• Vanguard is not offering visa sponsorship for this position.

• This position is hybrid and would require you to work in the office location Tuesday, Wednesday and Thursday.

Inclusion Statement

Vanguard’s continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Recruitment agencies please note: Vacancies are managed by the Vanguard Talent Acquisition Team. Should external recruitment assistance be required, the TA Team will reach out to Vanguard agency partners directly.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.