Guest Service Generalist
Vor 7 Tagen
How You'll Shine
The Guest Service Generalist is responsible for completing daily Housekeeping, Food & Beverage and Front Office functions. Ensuring that all Owners and Guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.
Responsibilities include, but are not limited to:
- Food & Beverage functions such as preparing and serving for breakfast service
- Housekeeping functions such as cleaning & maintaining guest accommodation
- Perform all duties of the front desk if required
- Possess a thorough knowledge of the operation of all administration equipment eg. Email, basic word & excel documentation and Credit Card settlement machines.
- Maintenance functions such as maintaining guest accommodation and common areas if required
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Professional development funding
- Discounted hotel stays across Australia, Fiji, New Zealand
Subsidised private health cover*
What You'll Bring
- Genuine passion for customer service
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- Ability to work a flexible roster, including weekends, evenings and school holiday period
- Current drivers licence (preferable)
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
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