Service Delivery Team Leader

vor 4 Wochen

Toowoomba, Österreich McLean Care Vollzeit

The Company

McLean care is a well-established and respected Leader within the Community, Retirement and Aged Care industry. From humble beginnings in 1953, we are a proud not-for-profit organisation, driven by our mission “to focus on you.” Our organisation provides services to over 1,100 people, in an area of almost 195,000 square km’s across NSW & QLD, employing over 600 staff.

About the Role

As the Service Delivery Team Leader within Home and Community Services, you will work closely with the Service Delivery Manager to deliver premier services, identify business improvements, and engage and retain our Home Care Employees.

You will ensure that the day-to-day service delivery is run effectively to meet the needs of our clients and the identified KPI’s, whilst providing support, mentorship, development, and management of our Home Care Employees.

This is a person-centred role requiring a solution focused approach and a commitment to high-quality service, with the ability to form and maintain close and effective relationships with key internal and external stakeholders.

About You

  • Certificate III Individual Support or other relevant qualification
  • Knowledge and experience in Consumer Direct Care and working with clients with complex care needs, disabilities or serious injuries
  • Excellent interpersonal and communication skills
  • Ability to lead and mentor people and teams to achieve goals and meet targets
  • Creative and forward-thinking strategies to drive innovation and improve the lives of our clients
  • Ability to prioritise and manage workloads of self and others according to changing priorities
  • Ability to establish and maintain professional and appropriate relationships to enhance the organisation
  • Sound computer literacy including Microsoft Office Skills
  • Commitment to embrace, model and work within the core values of McLean Care- Integrity, Respect, Reliability, Courage, Compassion, Resilience
  • An understanding of Home Care and Aged Care sector including legislative and funding guidelines
  • Current unrestricted QLD license and own insured/registered vehicle
  • Current First Aid Certificate and CPR

What’s in it for you?

  • Competitive rates $36.61 per hour + super + employee perks
  • Salary packaging (up to $18,900 net) to increase your take home pay 
  • Access to Blue Light Card (Retail Discounts)
  • Employee Assistance Program (EAP)
  • Free Influenza Program
  • Access to Scholarship Programs & Professional Development
  • See our website for more information on the benefits McLean Care employees have access to Rewards & Benefits for our people | McLean Care

McLean Care is passionate about creating an inclusive workplace that promotes the right to feel safe, be valued and heard. Creating a culture that celebrates the diverse voices of our people which connects us closer to our residents, clients and the communities we serve, because we believe change starts with us.

To be eligible to apply for this position you must be eligible to work in Australia, be willing to undertake a criminal record check and NDIS Check in accordance with the requirements of the Aged Care Act 1997.

#J-18808-Ljbffr

  • IS Applications Support Team Leader

    vor 2 Wochen

    Toowoomba, Österreich Diocese of Toowoomba Catholic Schools Vollzeit

    Full time Toowoomba Catholic Schools Office (TCSO) is a modern, forward thinking workplace – offering employees with the opportunity to succeed and be challenged across a range of roles; all of which support, serve and lead the 32 Catholic system schools and colleges across the Toowoomba Diocese. With a vision to enable full and flourishing lives,...

  • Production Team Leader

    vor 4 Wochen

    Toowoomba, Österreich Endeavour Vollzeit

    Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple â make possibility...

  • Residential Care Team Leader

    Vor 4 Tagen

    Toowoomba, Österreich Southern Cross Support Services Vollzeit

    Empower the younger generation and make a real differenceLead and mentor a team to ensure clients success with achieving their goalsHave an opportunity to develop and grow professionally Empower the younger generation and make a real differenceLead and mentor a team to ensure clients success with achieving their goalsHave an opportunity to develop and grow...

  • Team Leader

    vor 4 Wochen

    Toowoomba, Österreich Anglicare Southern Queensland Vollzeit

    About UsAnglicare’s Home and Community service offers a range of supports and assistance to enable our older population to live their best lives in their own homes.About The PositionWe are looking for a Team Leader to join our Toowoomba team. A team leader offers guidance and support to Home Care and Support service workers assisting in recruitment &...

  • Team Leader

    vor 4 Wochen

    Toowoomba, Österreich Anglicare North Queensland Limited Vollzeit

    Aged & Disability Support (Community Services & Development) Full time Add expected salary to your profile for insights About UsAnglicare’s Home and Community service offers a range of supports and assistance to enable our older population to live their best lives in their own homes. About the PositionWe are looking for a Team Leader to join...

  • Team Leader

    vor 3 Wochen

    Toowoomba, Österreich Foundcarekids Vollzeit

    Child Welfare, Youth & Family Services (Community Services & Development) We are seeking a self-motivated, engaging and organised leader to step into the new role of Case Work Team Leader for the QLD South West Region Foster and Kinship Care Program based in Toowoomba. If you are passionate about leading and serving a team of compassionate, dedicated and...

  • Casual Team Leader

    vor 4 Wochen

    Toowoomba, Österreich Famous Footwear Vollzeit

    Job details Here’s how the job details align with yourprofile . Job type Casual Shift and schedule Weekend availability Rotating roster   Location Toowoomba QLD 4350   Pulled from the full job description   Full job descriptionFAMOUS FOOTWEAR is one of Australia’s leading Fashion Footwear Brands and an exciting opportunity for a...

  • Senior Leader, Incident Response

    vor 3 Wochen

    Toowoomba, Österreich People's Choice Credit Union Vollzeit

    Management (Information & Communication Technology) It’s an exciting time to join our organisation! On 1 March 2023, two of Australia’s most successful member-owned banking organisations merged, to form People First Bank - Australia’s leading mutual banking organisation and a genuine, member-owned alternative to the major banks. We exist to create a...

  • Clinical Lead Physiotherapist- Level 4

    vor 4 Wochen

    Toowoomba, Österreich Prospero group Vollzeit

    Job DescriptionClinical Lead Physiotherapist- Level 4LOCATION ToowoombaFull time permanentASAP start dateROLE PURPOSETo deliver high-quality evidence-based physiotherapy services through clinical expertise.To provide leadership and actively contribute to the physiotherapy service and allied health team, promoting collaborative relationships in the...

  • Service Specialist

    vor 3 Wochen

    Toowoomba, Österreich Aon Hewitt Vollzeit

    Hybrid working arrangement.Start your insurance career with a market leader!Be part of a fun and high performing team!Service Specialist | ToowoombaWe are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We have an extensive presence...

  • Service Specialist

    vor 3 Wochen

    Toowoomba, Österreich Aon Risk Services Australia Limited Vollzeit

    Posting Description Hybrid working arrangement. Start your insurance career with a market leader! Be part of a fun and high performing team! Service Specialist | Toowoomba We are seeking a Service Specialist to join our high performing National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market clients. We...

  • Educational Leader

    vor 1 Tag

    Toowoomba, Österreich Aurrumkids Vollzeit

    Childcare & Outside School Hours Care (Education & Training) Full time Add expected salary to your profile for insights Join us as an Educational Leader and be a key member of the centre leadership team. You have the opportunity to lead the continuous improvement and delivery of our high quality, innovative educational programs.You willDevelop and...

  • House Leader

    vor 4 Wochen

    Toowoomba, Österreich Breakaway Toowoomba Inc. Vollzeit

    Aged & Disability Support (Community Services & Development) Full time Add expected salary to your profile for insights About usBreakaway Toowoomba Inc. (Breakaway) has been providing quality services to people with a disability in the Toowoomba region for over 36 years. We began as a small family-based organisation, providing respite for children...

  • Supervisor - Resident Field Service

    vor 4 Wochen

    Toowoomba, Österreich Komatsu Vollzeit

    The Opportunity:Due to an internal movement, we’re currently seeking the expertise of a highly passionate and motivated people-leader to become our newest Field Service Supervisor. Within this role, you will be responsible for the operation of all Field Service activities, ensuring they run safely, efficiently, and profitably while offering genuine...

  • Program Manager

    vor 2 Wochen

    Toowoomba, Österreich Youturn Limited Vollzeit

    Management (Community Services & Development) Full time Add expected salary to your profile for insights Flexibility: Enjoy work-life balance with this permanent full time role, offering flexibility for negotiating start/finish times, tailoring your career to your lifestyle! Benefits & Leave: Recharge with pro-rata (up to 5-days) paid wellness...

  • Warehouse Store Person/ Delivery Driver

    vor 1 Tag

    Toowoomba, Österreich Multispares Limited Vollzeit

    About the companyMultispares is the largest independent supplier of truck, trailer and bus parts in Australia and New Zealand. Our commitment to the principles of Quality Parts and Excellent Service and our belief in workplace flexibility means that we work with our team to bring out the best in them and help them to grow their careers through the success of...

  • Regional Maintenance Leader

    vor 1 Woche

    Toowoomba, Österreich Aurizon Vollzeit

    Team Leaders/Supervisors (Manufacturing, Transport & Logistics) Full time Attractive salary package plus bonus opportunity Remuneration/Benefit: Attractive salary package plus bonus opportunityThis role offers a unique opportunity for an experienced leader to be engage and enable their front-line team combined with assisting the Superintendent in...

  • Gymnastics Program Leader

    vor 3 Wochen

    Toowoomba, Österreich PCYC Queensland Vollzeit

    Diveinto a leadership role that will catapult your gymnastics career tonew heights! PCYC ToowoombaYouth Club is actively seeking a skilledand visionary Gymnastics Program Leader to steer our gymnasticsteam towards success. This is a unique opportunity for those with arobust coaching background and a minimum of Intermediate Coachingaccreditation to lead,...

  • Lead Educator

    Vor 4 Tagen

    Toowoomba, Österreich Aurrum Kids Vollzeit

    Childcare & Outside School Hours Care (Education & Training) Are you a compassionate and caring Lead Educator or experienced Educator looking for the next step in your career? We are recruiting a Lead Educator to join our brand-new Childcare Centre, Aurrum Kids Toowoomba, which is due to open in August 24! You will provide leadership support in all...

  • Customer Service Coordinator

    vor 1 Woche

    Toowoomba, Österreich CIVILMART Vollzeit

    Customer Service Coordinator - Toowoomba Posted: 27/05/2024 Closing Date: 28/06/2024 Job Type: Permanent - Full Time Location: Toowoomba Job Category: Customer Service Civilmart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil...