Facilities Coordinator

Provide responsive customer service and facilities support to stakeholdersStrategic client account - Industrial portfolio Rydalmere | Land of the Burramattagal & Dharug peopleAt CBRE, our people enjoy the flexibility of working in a global real estate and property services organization with tremendous scale. Every day you are empowered to be better and this is achieved through the platform and resources you have access to and the ability to work in an inclusive and collaborative environment where you will be challenged to grow and be your best.We are looking for a Facilities Coordinator to join a collaborative and high performing team on a Strategic Client account. This role will see you support the Facilities Management team for our clients industrial assets.Here's what you'll focus on:

• Providing superior customer service to our client
• Building positive relationships and engaging customers 
• Acting as the first point of contact for our valued client 
• Coordinating service and facilities professionals in response to customer requests
• Timely management and processing of customer requests, queries and billing information
• Account administration and supporting the Facilities Management Team as well as client 
• Understanding and responding to the needs of all key stakeholders

Our ideal person; 

• To be successful in this position you must have proven experience in a similar role with a strong focus in demonstrating customer service. Fulfilling the below criteria is also advantageous: 
• Strong interpersonal and relationship management skills 
• Exceptional written and verbal communication skills and a professional phone manner 
• Call and query handling and call resolution skills
• Strong administration, organisational and time management skills
• Proficiency using Microsoft Word, Excel, Outlook and call centre technology

So, what’s in it for you?Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here…

• Uncapped opportunities to develop your career within the property Industry
• Structured career development to support you and explore your learning potential and career goals
• Parental leave which is industry leading.
• Form an integral part of an enormously successful team who outperform in the market year on year.
• Working with an organisation like ours will take your career to the next level-the sky’s the limit.
• Working with an organisation like ours will take your career to the next level-the sky’s the limit.
• The Opportunity to join a global brand with a growing national team
• We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture. 

About UsCBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.  Can we inspire you to join us?At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed. We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We welcome and encourage First Nations People to apply.Be inspired to elevate your career to new heights.Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.We look forward to hearing from you #WeAreCBRE #J-18808-Ljbffr

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