Director - Engagement and Coordination

Emergency Services, Government - State (Government & Defence)

One QFES. Many Services, Many Capabilities, Many Partners

Status: Temporary Flexible Full-time 

Possibility of Extension: Yes

Classification: FCS

Division: Fire and Rescue Service

Work Unit: FIRE & RESCUE SERVICE

Location: Kedron

Current QFES employees and volunteers must apply via their internal careers site

The Director QFR Engagement and Coordination (Chief Superintendent) leads the provision of QFR State Capability support for the Regions’ operational and business planning, major operational events and roll-out of state-wide capability enhancement initiatives from QFR State Capability Directorate branches. They provide direction to the units within the branch, supporting the regional execution of a coherent vision for the future blueprint of the QFR through the QFR Capability Uplift Plan.

As an emergency service agency, Queensland Fire and Emergency Services (QFES) is responsible for ensuring the safety of people and property across Queensland through the provision of effective prevention, preparation, response and recovery activities across a range of emergency situations.

Comprising the Fire and Rescue Service (FRS), the Rural Fire Service (RFS) and the State Emergency Service (SES), QFES also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

The functions of the QFES are unique. It is the only entity in Australia that delivers high quality fire, rescue, emergency and disaster management services through a single agency. This collaborative approach across the service and with key stakeholders delivers improved safety outcomes for the community.

• Protect and serve the community by responding to fires and other emergencies in a professional and timely manner to minimise loss to life, property and the environment.
• Improve the safety and emergency preparedness of the community by contributing to fire prevention and community education activities.

Applicants wishing to be appointed to a position at the rank of Chief Superintendent must provide evidence of or successfully completed the following:

• A current valid Blue Card (from Blue Card Services);
• Manual Medium Rigid (MRV) driver’s license as recognised by the Department of Transport and Main Roads; and 

QFES Applicants

• Have successfully completed all the requirements for Station Officer Level 3 qualifications (or equivalent) and maintained the operational competencies appropriate to the rank of Inspector within the Fire and Rescue Service of the QFES; or
• Currently hold the rank of Fire and Rescue Service Inspector or above;

External Applicants

• Consideration of external applications will be at the discretion of the Commissioner QFES

Undertake the full range of operational duties as prescribed for the rank of Chief Superintendent as required, plus the following:

Operations Management

• Lead, manage and coordinate QFES operations and resources during large-scale multi-agency incidents and disasters within Queensland.
• Undertake core member training in accordance with the Queensland Disaster Management Training Framework and have a comprehensive knowledge of the Queensland Disaster Management Act 2003.
• Represent QFES at multi-agency events, provide strategic emergency management of the impacts on the community (including to the Local Disaster Management Group, where appropriate) and have full authority for the deployment of all resources within the region in which the incident is located.
• Undertake the State Coordinator’s duties in managing the State Operations Centre.
• Represent QFES during complex incidents at the QPS Major Incident Room with a focus on whole-of-QFES operational capability and provide management advice.
• Represent QFES at a regional level during complex major incidents with a particular focus on the management of the political, economic, social, technical, legal and environmental impacts on the local community.
• Lead and manage large-scale deployments of QFES resources on intrastate and interstate operations.
• Ensure appropriate “on call” arrangements are managed, including regional requirements and State Operations call up requirements.
• Provide leadership and management support to all QFES staff to drive the pursuit of Workplace Health and Safety (WHS) performance excellence, facilitating the growth of a WHS culture.
• Comply with responsibilities of WHS legislation and the Code of Conduct for the Queensland Public Service.
• An operational appointee to this position will be required to be "on-call" to respond to emergency incidents in accordance with Queensland Fire and Emergency Service Certified Agreement 2022, Part 6 Clause 86/90 – On-call arrangements and non-standard hours of work.

Community Safety Operations

• Manage Community Safety Operations standards, which may consist of policy, techniques, tactics and procedures, and provide expert advice.
• Manage services to enhance Community Safety Operations capability through the development and implementation of community safety programs.
• Coach and support regions in implementing Community Safety Operations and undertaking major infrastructure projects.
• If appointed to a position in Community Safety Operations at this rank, manage and coordinate the tactical, operational and technical functions to effectively and efficiently deliver all community safety and community education programs.
• Provide leadership and management support to all QFES staff to drive the pursuit of WHS performance excellence, facilitating the growth of a WHS culture.
• Comply with responsibilities of WHS legislation and the Code of Conduct for the Queensland Public Service.

• Manage the development of training standards and business rules that are consistent with, and support, Operations Management and Community Safety Operations.
• Manage the planning and preparation for the why, what, when, where and how professional development standards are to be implemented, resources required, and coach regions.
• Manage the implementation of programs to provide for workforce capability, capacity and performance.
• If appointed to a position in professional development at this rank, manage and coordinate the tactical, operational and technical functions to effectively and efficiently deliver all skills acquisition, skills maintenance and professional development programs.
• Provide leadership and management support to all QFES staff to drive the pursuit of WHS performance excellence, facilitating the growth of a WHS culture.
• Comply with responsibilities of WHS legislation and the Code of Conduct for the Queensland Public Service.

Operations Business Management

• Manage state, regional or area operations and ensure the effective delivery of services through the best utilisation of the human, financial and capital resources of the operational zone, command or unit.
• Prepare correspondence, memorandums and briefings including confidential and sensitive matters such as Ministerial Briefings, Questions on Notice and Possible Parliamentary Questions.
• Manage the implementation of best practice strategies, directions and objectives for enhancing services to the community and monitoring outcomes against performance targets.
• Manage communication within the workplace and liaison between other QFES regions and units, other emergency services providers, government and non-government agencies, the media and the community.
• Manage organisational change including the facilitation of consultation with all staff to achieve the vision, goals and strategic direction of the QFES.
• Manage business enhancement initiatives to assist in the effectiveness of state, regional or command operations and/or services.
• Contribute to the development, implementation and evaluation of the QFES Strategic Plan, and manage the development of operational plans, policies and procedures to ensure the effective management of proactive fire service delivery.
• Manage human resource functions in accordance with HR delegations, including developing staff to their full potential, monitoring staff performance (including absenteeism management) and providing feedback.
• Provide leadership and management support to all QFES staff to drive the pursuit of WHS performance excellence, facilitating the growth of a WHS culture.
• Comply with responsibilities of WHS legislation and the Code of Conduct for the Queensland Public Service.
• Promote and market the QFES profile and involvement in the community.
• Be an integral part of the state or regional Senior Management Team, and assist and promote a teamwork approach.
• Ensure all legislative, policy and procedural requirements appropriate to the position are applied.
• As required:
  • Manage key QFES projects;
  • Perform the role of QFES Knowledge process facilitator and content expert; and/or
  • Represent the QFES at local, state and national forums.
• If appointed to a position in Operations Business Management at this rank, manage and coordinate the tactical, operational and technical functions to effectively and efficiently deliver business services to the State branch / region.

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural Profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Program Leader(leading teams and/or projects)

Vision

• Leads strategically
• Stimulates ideas and innovation
• Leads change in complex environments

Results

• Develops and mobilises talent
• Inspires others
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

You can also visit our website to find out more about our organisation.

How to apply

Please refer to the QFES Expression of Interest Application Guide for information on how to apply for this role.

To apply for this role, please provide your resume or CV and a one A4 page summary telling us what you will bring to this role in the context of 'Your Key Accountabilities' contained within the role description.

Welcome to the Queensland Fire and Emergency Services (QFES) website. QFES is the primary provider of fire and emergency services in Queensland.

Maintained by a unique mix of approximately 36,000 Rural Fire Service Queensland volunteers, 6000 State Emergency Service volunteers, approximately 2,200 permanent firefighters, more than 2000 auxiliary firefighters and supported by non-operational administrative support staff, QFES responds to:

Structural, landscape and vehicle fire;

Swift water and water rescue;

Storm and natural disaster;

Land, marine, air and urban search and rescue;

Crime scene, missing person and forensic searches;

Animal disease outbreaks.

The QFES aims to protect person, property and the environment through the delivery of emergency services, awareness programs, response capability and capacity (preparedness), and incident response and recovery for a safer Queensland.

Source: This is an extract from the company's own website.

Welcome to the Queensland Fire and Emergency Services (QFES) website. QFES is the primary provider of fire and emergency services in Queensland.

Maintained by a unique mix of approximately 36,000 Rural Fire Service Queensland volunteers, 6000 State Emergency Service volunteers, approximately 2,200 permanent firefighters, more than 2000 auxiliary firefighters and supported by non-operational administrative support staff, QFES responds to:

Structural, landscape and vehicle fire;

Swift water and water rescue;

Storm and natural disaster;

Land, marine, air and urban search and rescue;

Crime scene, missing person and forensic searches;

Animal disease outbreaks.

The QFES aims to protect person, property and the environment through the delivery of emergency services, awareness programs, response capability and capacity (preparedness), and incident response and recovery for a safer Queensland.

Source: This is an extract from the company's own website.

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